We have had a horrible experience with the company. Not only was my advent calendar ordered in the first week of October I just received it today on December 13. There were no shipping updates like there should have been. I ordered an advent calendar with fishing Lewers. I asked for a refund because the item arrived so late and the advent calendar won’t be the same. Customer service just kept telling me to check with my post office. Very unhelpful. I absolutely do NOT recommend this company.
AW
Amberlee W.
This is the worse company Ever do not…
This is the worse company Ever do not order from them. It has been a month and a half I haven't received anything and they can't even tell me where in transit it is!!!! Also no refund on my 70 plus dollars!!!
KP
Kayla P.
Fishing advent calendar never arrived
I ordered an advent calendar on 11/8/24..it’s now 12/4/24 and all I have received is some updates that it came from Italy, and has been in the US since 11/23. I was already suspicious when right after I ordered I emailed them stating I would like to change my order from one type of calendar to a different one..to which they responded saying the change was made..but as I get the updates it still says it is the original one I ordered. I reached out to support over a week ago and have not heard back. Pretty pissed
BR
Brett
I ordered 2 advent fishing lure…
I ordered 2 advent fishing lure calender’s on November 5th and never received them also never received a confirmation email or tracking number. Contacted glow flip a number of times and get generic email replies, living on a fixed income and this company screws up my holiday very disappointing
NH
Not H.
Advent calendars…
I ordered four fishing advent calendars on November 4. It is now Dec 04 and I have not received anything. The tracking info seems made up. I reached out to support but have not heard an update. I’m very upset considering I paid $145 for advent calendars vs $5 !!
AF
Amber F.
Got scammed for the fishing advent…
Got scammed for the fishing advent calendar and they took more money than it cost..
MA
Mary
Took a month and they don't fit
I ordered the bras on July 19, 2024 and just received them yesterday, 8/19/2024. They are too small and do not fit to size. They also charged me more than what my invoice said, but they did give me a credit for it. Every time I got an email stating the tracking has been updated, it stated it cleared customs in PORTUGAL. Then it had to clear customs in other places and then in the US. I will never order anything from them again. I asked for a refund and this is what they told me:
Dear Customer, We're sorry that you're not satisfied with the package you received. According to our company's return policy, we can refund you, but there are two conditions. 1. You need to return the original package, please send the tracking number and the picture of your returned package (show the return address) 2. Once we received the package and checked if the product is in good condition, we will refund you as soon as possible. You can return to the address: 205, Building A1, Bada Industrial Zone, Yongfu Road, Fuhai Street, Baoan District, Shenzhen City, Guangdong Province, China. Thank you!
LJ
Lenise J.
I ordered bras from them on June 30th…
I ordered bras from them on June 30th and never recieved them. I have emailed them 3 times and they answered twice blaming logistics and say they are going to speed delivery. What a joke. I don't believe the bras are coming AT ALL. What a scam. Don't buy from them!