Donna Farnell S.
Seems very generic and time consuming
Seems very generic and time consuming. I didn’t realize that there was another automatic payment. I tried to cancel but not successful. I do not recommend!
Glowera is listed under IT & Communication.
Glowera (glowera.health) has 37 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Donna Farnell S.
Seems very generic and time consuming. I didn’t realize that there was another automatic payment. I tried to cancel but not successful. I do not recommend!
MJ
If I could rate this business zero stars I would. The information you get is basic and useless and not really individualized to your needs or budget. Then you sign up for a 30 day plan specifically and they charge you for the second month without consent or notification. When you try to request a refund because of this shady automated billing practice, there's no means to speak to an actual person only an email contact. I emailed and they simply responded "our service is a monthly subscription and we don't offer a refund for that". There's no way to dispute it and allegedly they canceled my ongoing subscription that (I never signed up for) but who knows. I don't trust that I won't see another charge on my account next month with this underhanded dishonest company. Buyer beware!
Tina P.
They wouldn’t honor their satisfaction guarantee and tried to bill me for additional months even after cancellation was confirmed. I disputed through PayPal which was denied because PayPal claimed it was not a billing error. It’s possible that I filed the dispute incorrectly. If paying through PayPal, you also have the ability to dispute directly with your credit card company if PayPal denies. My credit card company immediately reversed the charges permanently. I suspect that this company is on a list that is known to do this and that is why the dispute was accepted immediately. Send the 1-star trustpilot review link when filing your dispute.
Lucía B.
Zero stars if it were possible. This company operates on predatory, deceptive billing practices. I signed up for what was explicitly advertised as a 3-month promotional plan. Instead, after barely 30 days, they quietly charged my card the full, non-discounted rate without my consent. On top of that, they never even sent a purchase confirmation, subscription receipt, or invoice for the initial transaction—a blatant breach of basic consumer transparency and EU consumer protection regulations. When I contacted customer service to rectify their system's error, they flatly refused to issue a refund, hiding behind rigid, canned excuses while unlawfully pocketing the money. I have already initiated a formal chargeback through my card issuer for unauthorized recurring billing, and I am submitting an official complaint to consumer protection authorities regarding their deceptive commercial practices. Do not trust this platform with your payment details—they will alter your billing terms without notice and stonewall you when caught.
Maria
Scam. Took my money, never got any plan, no login or info in my mailbox. Had the bank cancel the ”subscription” I never wanted. I was thinking to cancel after I got the plan, to try it. But like I said, I never got access to any plan and this company repeatedly withdraw money from my bank account. Finally contacted them and they informed me they cancelled. But what did I get for the 80 dollars they charged? They havent even given me access to that. I want my money returned
Jessica S.
They took my money, and I got nothing. It is a complete scam. Don't fall for it.
Mandy P.
Total scam took my money no report and login suddenly didn’t work no reset link would come either. Response from support was not helpful at all and took over 24 hours to even get one.
Anacf
Glowera.health is a financial and identity scam and has been reported. Do not engage.