Marc V.
NO FURTHER HELP OR CONTACT
Artyom was very helpfull in the beginning with preparing the letters for Xpromarkets and Ukuchuma. All went well up to the moment that we introduced an complaint to FAISombud. Since then no further response to my mails to Global refund, none answers to the phone number in Geneva. Ukuchuma proposed me a compensation of 5000 CHF but Artyom from Global refund advised me to refuse this offer as he estimated that my losses were around 20000 CHF. I payed Global refund 3000 CHF and now I feel that they abandoned me.




