Leena H.
Catherine Sandoval
Catherine was very helpfull and kind person. In addition, he was professional.

Global Refund Group Inc is listed under Investments & Wealth in New York, New York.
Global Refund Group Inc (globalrefundgroup.com) has 194 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 113 reviews with 5 stars · Clear filters
Leena H.
Catherine was very helpfull and kind person. In addition, he was professional.
Finnn
I lost a lot of money, most of my savings, from a very elaborate crypto investment scam from a group of scammers from Sept to Dec 2022. Previously, distraught from losing my money, I chose the first recovery provider I found online. Unfortunately, one month into the contract I felt I was being taken for a ride. The case manager was not timely in responding, calls were missed and there was no update and clarity on what was being done. During the period after I was scammed, I went through a very difficult time, with my family, health and business affected. This was made worst by the poor service I received. I had thought of giving up but decided to turn to Global Refund after speaking to Ronald Mugora. Ronald patiently explained my options, what I need to do and how the company can assist me. There was a clear roadmap in how I can try to recover my lost funds, or at least a plan which I could understand. I chose Global Refund on my own accord. The team support has so far been very good and the people I work with at Global Refund has been a difference that I appreciated. Ronald provided support on the first steps of the journey. He constantly went out of his way and was always checking with me, providing me with updates and making sure that there nothing left undone. I am extremely grateful to Ronald for his friendship and his unflinching dedication and support. I am also appreciative of my case manager Catherine Sandoval. I found her to be quick thinking, responsible and professional. Her experience and knowledge were evident in her counsel to me – particularly in explaining to me the recovery process, obstacles scam victims face and the next or alternate course of action we can take. I always felt assured when speaking with her. It's been 6 months and unfortunately my case is still pending. I have found the negotiations and process in trying to recover my funds extremely complex, arduous and frustrating. This is no fault of Global Refund. There are many actors and parties, based in different countries and regions, who play a role in resolving my situation. What's important is how Global Refund can help me find the best path in getting the most effective result. I am grateful and satisfied by the support from Global Refund and am appreciative of everything Ronald and Catherine have done to date. I remain hopeful that Global Refund and the team I work with can continue to fight hard and help me in the recovery.
Kunde
Ich werde seit Mai von Frau Dudek beraten. Sie hilft mir, mein Geld von Insidermark zurück zu bekommen. Soweit es geht arbeiten wir Hand in Hand und konnten bereits einen ersten, wenn auch kleinen Erfolg feiern. Frau Dudek erklärt freundlich und kompetent und doch ausführlich die nächsten Schritte. Ich bin froh, Frau Dudek an meiner Seite zu haben und danke ihr auf diesem Wege herzlich. Wer diese Beraterin zur Seite hat, kann sich glücklich schätzen und wird sein Geld sicher zurück bekommen, wobei man nicht vergessen darf: Gut Ding will Weile haben...
Jean Jacques M.
Le travail de Mr Auclair est très bon. Le dossier a été bien étudié et préparé et donne une impression d'un travail sérieux et documenté. Le tout inspire que cette procédure doit être efficace et fait porter des résultats positifs.
SOMVILLE
I confirm that Fabian Auclair has been particularly efficient with the follow-up of ROISEA case so far by preparing all claiming letters to related and/or involved parties in this case as well as his disciplined follw-up. Hope all his efforts will lead to positive result. Christian Somville.
Greg
Mon gestionnaire de cas Fabian Auclair, est trés à l'écoute et réactif dans le traitement de mon dossier. j'ai des nouvelles par mail toute les semaine de l'avancement et des différentes étapes dans la récupération de mes fonds volé par la compagnie Xpoken.
Jean-Claude
suivie sérieux des dossiers ,une écoute attentive et réactif
Blanca L.
Our case manager Sofie is very helpful for us, helps us with our case and she answers asap.