GlobalhotelcardReviews of globalhotelcard.com

Siamo una struttura presente su Expedia. Il sito Global hotel card è un loro sito web che presenta la nostra strutta, ma non riportando correttamente le nostre politiche di accoglienza animali. Questo ha fatto sì che un signore ha prenotato il 10/03 con 3 cani al seguito quando le nostre politiche di accoglienza animali ci permettono di accoglierne n.1/appartamento. Ci siamo sentiti con il prenotante e dopo le varie richieste di annullamento da parte Sua a Global Hotel Card e le varie telefonate nostre confermando che avremmo cancellato gratuitamente senza nessuna penale oltre alle conferme da parte del servizio cliente Expedia che assicurava che sarebbe stato risolto a breve, ad oggi 31/03 (la prenotazione è del 10/03) siamo ancora entrambi in ballo con questi furfanti: lui perché non le stanno dando il rimborso che le spetta (visto le informazioni errate riportate sul loro sito giustamente lo pretende) e noi con un appartamento che è bloccato con una prenotazione che sappiamo non verrà onorata ma ch e non possiamo cancellare in quanto lo può fare soltanto Expedia/globalHotelcard. Complimenti !! alla faccia del customer care....

The price advertised (£253) was lower than the hotel was quoting direct (£261), so I took advantage of a 10% discount offer through my employer, where I can buy £250 worth of instant Globalhotelcard e-voucher for £225. So far so good. However when I got to the checkout, there was a "tax recovery charge & service fee" and a "property charge" which added £52 to the quoted price, making the total cost to me £277, 5% more expensive rather than 10% off. Clearly the tax line is nonsense as we don't have to pay such charges in the UK other than VAT, which is included in the direct hotel quote. Avoid.

Terrible company to deal with and extremely expensive. Received award points from work that could be exchanged for a variety of things including gift cards. The whole Global Hotel Card thing is completely flawed. Firstly the hotel prices are significantly higher than anywhere else and although it says it's powered by Expedia, they are NOT Expedia prices for example: 6 nights stay: Room booked direct with hotel £1600 Room booked with booking.com £1700 Room booked with Expedia £1750 Room booked with Global Hotel Card (apparently run by Expedia?!) £2200 So it's a complete waste of 'money'. The card also comes in denominations of £50, £100 and £250 and so I exchanged points for 9 cards to cover the cost of the holiday already frustrated that it's costing £600 more for a 6 night stay but accepted this as I was using bonus points gained at work I essentially had for free. Now for the really ridiculous part- the website only allows you to redeem 4 gift cards per booking!!!!!!! You can contact the company on the website via an online form and there is a drop down of topics including specifically 'combine cards for higher value' - great, I can obviously combine my cards to higher values to allow me to use them for the whole booking - NO! Despite having a drop down specifically for combining cards, it's in the t&c's that this is not allowed - what on earth????!!!! Hopefully work will allow me to cancel the point redemption and I can use them for a reputable company like a Currys card where a £250 card is actually worth £250 and you're able to actually use it! They also advertise to 'log in' for extra 10% off - this doesn't work and the overpriced price stays the same. Worst company I have dealt with in a long time and ruined the excitement of thinking I could treat my self to a holiday a usually couldn't afford after saving points for nearly 3 years.

My wife received a payment for long service and put the money onto one of these cards via her company. The card is advertised as Expedia which is who she thought she was dealing with. When we tried to book a hotel through Expedia the card would not be accepted, so we realised we could only use the Global Hotel Card. When we used this card, the cost of the room was the same as Expedia prices except that Global Hotel Card added another £78 in taxes for a property fee and a tax recovery / service fee but not until the payment page (her long service payment was £200) so 39% of her payment would be stolen in taxes. In the UK we pay the price of a room advertised that includes VAT as any other taxes such as this are not charged in this country. It's strange that Expedia that backs this company do not charge these taxes on their websites. The taxes this company takes from customers in the UK is essentially stolen because the company trades in the UK and the taxes they charge is not expected by HMRC. I have now had problems recently with loosing money with Booking.com. (£650 lost on car hire) Globalhotelcard.com and Expedia which either owns or is involved with all of them and others and all essentially steal your money and hide behind terms and conditions. My advice deal with hotels and car hire etc directly. They may cost slightly more but you won't get conned but you will have peace of mind.