Global HealingReviews of globalhealing.com

Response from Global HealingAug 24, 2026

Hi there, Thank you for sharing your concerns. The safety and quality of our products are very important to us, and our ingredients undergo rigorous quality control and third-party testing. We’d appreciate the opportunity to better understand your concerns, as the review does not specify which product or label you are referring to. Please get in touch with our Customer Support team at 1-800-476-0016 or [email protected] with those details so we can look into this further and assist you. Kind regards, The Global Healing Team

Response from Global HealingAug 10, 2026

Hi Teri, Thank you for sharing your experience with us. We’re happy to hear that Skin Therapy feels wonderful on your skin, and we completely understand that the scent can be a bit strong. The distinctive ozone smell is a natural characteristic of Skin Therapy and comes from bubbling ozone through olive oil until it’s fully saturated, a process that can take three to six months. While the scent is normal for the product, we understand that it may not be for everyone. We want you to feel good about your purchase, so please know that Skin Therapy is covered by our one-year money-back guarantee. If you’d like assistance with your order or have any questions, please reach out to us at 1-800-476-0016 or [email protected]. Kind regards, The Global Healing Team

Response from Global HealingApr 16, 2024

Dear Cmar, We're glad to hear you had success with our plant-based Iron formula. However, we're sorry to learn that you received some other items that didn't align with your values. That must have been frustrating. At Global Healing, we take great pride in the quality and purity of all our products. We third-party test every ingredient and final product to ensure they meet our high standards. If you've had an issue with any of our other items, we'd be happy to look into that further. Could you please provide some more details about the other products you received? We'd be happy to work with our team to address your concerns promptly. You can reach out to our customer support line at 800.476.0016 or [email protected], and we'll do our best to assist you. Looking forward to hearing back from you. Best regards, The Global Healing Team

Response from Global HealingNov 3, 2023

Dear Concerned Customer, First off, we want to say thank you for reaching out and sharing your concerns. It's important for us to hear from you, and we appreciate your feedback. I understand that you're upset, and we're sorry to hear that you've had a less-than-satisfactory experience with us. We want to clarify a few things that might help address your concerns. We do sometimes change our product formulas, but this is always done with the aim of improving their effectiveness. We never compromise on the value or serving sizes of our items. Our goal is to provide you with the best possible products. Regarding your purchases, we assure you that our system does not alter items after you've made a purchase. We do offer options like Subscribe & Save and recommended add-ons before purchase, but these are entirely optional and are not altered once an order is completed. I'm sorry to hear that you felt our response was not satisfactory when you brought up your concerns. Unfortunately, without more information, we're unable to locate your order or account history to address these issues directly. We would really appreciate it if you could contact our team once more. We're here to help explain our processes and offer immediate solutions. We value your business and want to ensure you're satisfied with our products and service. Again, thank you for your feedback. It helps us improve and serve you better. We look forward to resolving this matter to your satisfaction. Best Regards, The Global Healing Team

Response from Global HealingJun 19, 2023

Dear Customer, We apologize for the confusion and inconvenience caused. We always strive to provide the best customer experience and we understand that we fell short in this instance. We understand that you were expecting a free bottle of Quercetin as part of the BOGO 50% promotion, and we apologize for any misunderstanding that may have occurred during the ordering process. We would like to make this right for you and offer to send you the missing bottle of Quercetin as soon as possible. We appreciate your loyalty as a long-term customer and we hope that this gesture will help to restore your faith in our company. Please let us know if you would like us to send you the missing bottle of Quercetin to the same location at no additional cost to you. We value your business and we hope to have the opportunity to serve you again in the future. Thank you for bringing this to our attention. Kind regards, The Global Healing Team

Response from Global HealingApr 18, 2023

Hello Blessed One, Thank you for your honest feedback. We appreciate it and apologize for the inconvenience we have caused. Rest assured that we have shared your comments with the appropriate teams for consideration. Additionally, we understand that individual results may vary, and we're sorry to hear about your incident with the product. We hope you're doing much better now. We still offer a one-year money-back guarantee if you're not fully satisfied with your purchase. Our system only allocates $9.99 for return shipping and handling for all customer return requests, which will be deducted from the refund total. You can read more details at https://globalhealing.com/pages/returns. After reviewing your order, we've honored your request and refunded your Organic Super Greens purchase once it was returned to our facility. We did not deduct any return shipping fees as a one-time courtesy. We hope this helps and will strive to improve our services and communication. If you have any additional questions or concerns, we're always happy to help. Thank you for being a loyal customer throughout the years, and we hope to work with you again soon. Kind regards, The Global Healing Team

Response from Global HealingMar 29, 2023

Hello Jamie, We appreciate your honest feedback and apologize for any inconvenience we have caused. In reviewing our records, we cannot find information about your situation, account history, or correspondence with our Customer Service Team. At your earliest convenience, please don't hesitate to contact us with more information about your situation so we can make it right. You can view our contact page at https://globalhealing.com/pages/contact or call us at 800.476.0016. We hope to hear from you again soon. Kind regards, The Global Healing Team

Response from Global HealingJan 7, 2023

Hello, AFarro. We appreciate your honest feedback and sincerely apologize for the inconvenience we have caused. Recently, we needed to make changes for international shipments since each country has its own set of rules regarding what is safe for consumption regarding health supplements. To meet these standards in the UK, we have modified the Detoxadine EU (nascent iodine) label and recommended serving to comply with UK regulations. Rest assured that we're sharing your feedback with the appropriate team regarding our pricing and shipping options from the US to the UK. We've also noted that your free reshipment is in transit and that you will refuse the second delivery as per your last correspondence. If you need more detailed information on the tracking information, we'll be happy to provide that. Feel free to email us at [email protected]. In closing, we regret the confusion over our iodine formulations. The iodine from the US product is the same as the iodine we send to the UK - only the recommended servings differ. We hope this helps, and if you need more assistance, please don't hesitate to contact us at 800.476.0016 or [email protected]. Kind regards, The Global Healing Team