Chuck
Fast response to issues.
I submitted my first order online. I was having it delivered to a friend's house because I was going to be out of town for a few days. Within 5 minutes of submitting the order, I realized that I put the wrong house number on the order. I called to correct this, but did not reach anyone for some reason ( I don't remember exactly why). I then sent an email explaining my situation. 5 minutes later I decided to try to call again and I got through. I explained the situation and the address had already been changed! Great customer service! My only disappointment was that I did not see the email that offered a discount on my first order before I ordered. When I buy a new product, I'm not going to buy enough to get free shipping, and I almost didn't get it for that reason. A discount would have made me less hesitant to try it.
Response from Global HealingOct 11, 2023
Dear Chuck, Thank you so much for taking the time to leave us a 5-star review! We appreciate it and are glad that our team was able to turn your experience into a positive engagement. Regarding our discounts, rest assured that we'll share your feedback with our team. We'll also have some awesome sales by the end of the year to help you out. So stay tuned! Thank you again for your comments and support. Have a wonderful day. =) Best regards, The Global Healing Team