Glo is online yoga, meditation, and Pilates with expert, innovative instructors. Experience what’s inside with two weeks free.
Glo (glo.com) has 20 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Sora
This company is so shady. I used them in the past and had problems with being overcharged with no help from customer service to solve the problem. I recently tried it again, and decided to cancel but was given an option for $122.50 for the year; however, they charged me $30 plus the $122.50. I would not have agreed to this purchase if I had known they were going to charge both prices.
Fred I.
This company is the worst communication entity I have ever seen. You can can't contact their customer support, you recharge airtime credit you can't use it for the purpose of what you need to do with, finally the credit will disappear from your account balance. I think this company purpose of service is a far cry of what it used to be.
Marta
The company has a practice of offering free trial, and then somehow magically enrolling new members into an annual plan without any notice, and without possibility to get a refund. Even if you noticed they charged you and requested a refund on the day it happened... Please note that if you are a European consumer you have a right to a 14-days withdrawal with no questions asked, no matter what is their refund policy. You can "ask ChatGPT for help" if they refuse to refund you. If you're in US I'm sure there are cunsumer protection organisations, especially in California, who could potentially help you if it happens to you.
claudia D.
I have been with glo for 4 months and have been very happy with the teachers, the variety of classes, and being able to pick the duration of the class and level. Sometimes I want 15-20 minutes of 3 different classes instead of an hour long class. There's yoga, pilates, fitness, relaxation, meditation, barre and education videos. I think the variety of classes stands out the most for me.
Mari
Sad to say I'm joining the many who I now see have also experienced the frustration of their predatory billing and a $245 charge for a year's subscription I don't want. In attempts to cancel 5 days after charging, without having used the services, they referred me to their terms and conditions, refusing refund. Don't recommend to anyone.
Jena M.
NEGATIVE STARS!! NO WONDER THEY REBRANDED. THEY WILL STEAL YOUR MONEY WITHOUT WARNING AS A FAVOR FOR YOU SIGNING UP THE FIRST TIME. DO NOT GIVE THEM PAYMENT INFO - YOU HAVE BEEN WARNED
Lana M.
Just a heads-up for anyone thinking about subscribing to Glo.com — be very careful. They don’t allow cancellations with partial refunds, even if you no longer want the service. The cancellation process is frustrating, and customer support is not helpful. It feels like they don’t value their customers.
Louisa
I echo the other reviews here. Extremely sketchy business practices and very disappointing from a yoga brand. I logged in to cancel but was charged 245 before I was able to (I had not received any warning email and was not aware they automatically enrol you into a recurring subscription - there is no option to turn this off without cancelling..) I was then charged AGAIN for the following year at a reduced rate when I went through the steps to cancel. I am now locked in for TWO years with no way of cancelling. It is not possible to remove credit card details or stop payments- essentially his is theft. Glo say it’s basically my fault… I had no idea they were so dodgy. It’s a shame as I had enjoyed the yoga but I’m too scared to deal with them anymore!!!!
