Glitter By Kate WildReviews of glitterbykatewild.com

Response from Glitter By Kate WildNov 17, 2024

Hello Deanna, I apologize that you found our advertising confusing. As a small business we can't cover the cost of shipping for correct orders. I know large companies like Amazon and Walmart may do this, but unfortunately it is not realistic for small companies. We do always support returns for any reason including change of mind. We do hope your daughter's enjoy their gifts!

Response from Glitter By Kate WildSep 7, 2024

Hello Brian, I'm sorry but you are mistaken. I have found your order #27506 and have resent your order confirmation email for your records, you may need to check your spam folder. You purchased one bonus daughter necklace, and you accepted an offer for 30% off an additional necklace for daughter. We do not have any such 'buy 2 get 1 free' offer. You may be thinking of a different retailer. I do hope the 2 necklaces you received are to your linking. You can always contact us at [email protected]. Best wishes, Jenn, customer support specialist.