rochelle L.
NEW GLASSES, AT REASONABLE COST, NOW I CAN SEE AGAIN!
Prompt service, lenses are perfect. my only complaint is the colors shown on web site, are not always the color you receive.. The colors are always darker when received, than those shown on the Web site.. So consequently when I receive them and put them on, they always look darker then the ones pictured, that is discouraging.. I have some I probably will never wear due to that feature.. Kind of too late to send them back now.. I have noticed this is a trend with many of the glasses I chose.. Disappointing? Yes.
Response from GlassesShopApr 19, 2023
Thank you for your review. We're sorry to hear this, but we want to clarify that the color of frames may differ from that available on the website due to the light, resolutions of a different computer screen and certain background when taking the picture. If you're not happy with the glasses you received, you could contact us via email at [email protected], by phone at 1-855-202-0123, via chat on our website, or on social media with your order number and we would be happy to assist you. You're eligible for an one-time exchange or refund as per our return policy in 30 days from the delivery date. We appreciate your understanding on this matter.




