GlassesShopReviews of glassesshop.com

Placed order with hope that I will have beautiful new glasses. Order came – TOTAL disaster. Instead, prescription positive I got NEGATIVE, which is completely fault of makers. Now they say that I can get new pair if I will pay shipping. Do not feel that it is my fault and I should get replacement free of ANY charge.

I received my sunglasses this week that I had shipped at a quicker rate. The lenses were defective, with darker shadowed areas/spots along the outside edges near the rims. I paid a lot of money for these glasses. Very disappointed. I will be returning them for a credit to purchase a second pair of my prescription glasses.

The quality is not as expected. Took too long to deliver. not worth for the money spent.

Received glasses and are bent, contacted customer service the next day, was told I would get an email from GlassesShop but have not had any other contact with them … it’s been 6 days.

Horrible customer service. This company is a joke. They only have 1 customer service representative answering all their calls. The worst part is that the representative is not there to help you but to tell you how the issues with your order is not due to their lack of honesty and misinformation but yours "the customers" and they don't have supervisors available. They don't work on the weekends so don't expect your order to arrive on time even thought you pay extra for expediated service. I wouldn't advice anyone to order from this company.

I have called customer service several times the last two weeks to no avail. I have left messages as requested to no avail. These people are the worst so far to get answers. All I want is to return my purchased glasses because the tint isn't dark enough. I love my glasses but these people need to clean up their customer service. I do not know at this point if I will be making any more purchases.

Glasses material feels very cheap and my pair becomes uncomfortable and painful to wear after a few hours. Very disappointed.

Bad communication, extreme slow shipping and not clear when arrive the order! Never again!