GlassesShopAffordable Prescription Glasses & Sunglasses Online Store. Easy to Buy! 1000+ styles frames start at $6.95, include free lenses & coating. 30-day Return, 365-day Warranty. GlassesShop has sent out hundreds of thousands of glasses to clients all over the world since 2004.
GlassesShop (glassesshop.com) has 3,608 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Attallah H.
Never received glasses
Response from GlassesShopAug 31, 2022
Dear Attallah, Sorry for the inconvenience. Our customer service will look into your issue, please check out your mailbox or spam folder later. Thank you so much for your patience.
RK
I received the glasses a few days ago. I was excited to wear them but the excitement was short lived. As soon as i wore them my vision became blurred. Now I am left with glasses which are useless. It seems that there is no quality assurance. I wanted to give zero star but I have no choice. I will not recommend any one to buy glasses from glassesshop.com Wastage of money
Response from GlassesShopAug 22, 2022
Dear RK, Sorry for the inconvenience. Our customer service will look into your issue, please check out your mailbox or spam folder later. Thank you so much for your patience.
Jay W.
If you will need a new prescription by the time these arrive, consider using a glasses pkace thats located in US. Or have a crappy pair of old glasses in about a month. Terrible website, terrible length of time to ship.
Response from GlassesShopJun 13, 2022
Dear Jay, Sorry for the inconvenience. Please send your order number to us, so our customer service could help on your issue. Thank you so much for your patience.
Mikky M.
Can not use on computer, do not see, so have to wear only when not on computer which is why I needed them
Response from GlassesShopJun 10, 2022
Dear Mikky, Sorry for the inconvenience. Our customer service will look into your issue, please check out your mailbox or spam folder later. Thank you so much for your patience.
Muhammad Y.
poor product and services...first they charge for glasses and shipping suppose to free then they again charge for shipping without informing. second they order from China same product is on aliexpress which you can order for few bucks. Third we have order progressive lens but what it wasn't progressive lenses. old fashion 2 piece lens not progressive at all. Disappointed quality.
Response from GlassesShopJun 6, 2022
Dear Muhammad, Sorry for the inconvenience. Our customer service will look into your issue, please check out your mailbox or spam folder later. Thank you so much for your patience.
S A H.
glassesshop.com gives the perception they are a US company however they are not. Their "lab" and their products are ordered and made overseas. They are not a US company! They list a US address, their website gives the impression they are located in MI and provided this to me as their address: 30150 Telegraph Rd, Suite 372, Bingham Farms, MI, 48025 and phone number as 248.686.2625 however I called and the number isn't in service. The fact that they present themselves as a US company when in fact their eyeglass lab and products are ordered and made overseas is deceitful marketing. No where on their website do they mention anything about overseas, only they are located in MI. They denied it until in two chat sessions did an "agent" confirm their "lab and products" were overseas and indeed not in the USA. I may love my glasses when they arrive; however, deceitful practices do not make this a 5-star company.
Response from GlassesShopJun 2, 2022
Dear S, We are sorry that we have failed to let you have a pleasant shopping experience. The packages by expedited shipping are directly sent from our lab overseas. Sorry again
Nancy B.
GlassesShop.com advertises "30 Day Free Return & Exchange" in each listing but they refused to honor it. I have spent hours trying to reach customer service by phone but couldn't reach a human being. I finally reached someone via chat but she didn't want to answer my question directly as to why they can't honor what they advertise. And she refused to provide return shipping label and advised me that I would be responsible for the return shipping + original shipping cost which was free since my purchase was over a certain amount. There are many complaints on BBB.org and I regret I didn't check beforehand. Stay away from this dishonest vendor if you don't want this kind of frustration.
Response from GlassesShopMay 26, 2022
Dear Nancy, Sorry for the inconvenience. Our customer service will look into your issue, please check out your mailbox or spam folder later. Thank you so much for your patience.
Omar O.
The glasses are too small and I cannot see with them I want to return them
Response from GlassesShopMay 9, 2022
Dear Omar, Sorry for the inconvenience. Our customer service will look into your issue, please check out your mailbox or spam folder later. Thank you so much for your patience.
