Paul D.
The glasses took much too long to…
The glasses took much too long to receive.
Response from GlassesShopApr 7, 2026
Thank you for your review, we are grateful to have you as our customer!

Affordable Prescription Glasses & Sunglasses Online Store. Easy to Buy! 1000+ styles frames start at $6.95, include free lenses & coating. 30-day Return, 365-day Warranty. GlassesShop has sent out hundreds of thousands of glasses to clients all over the world since 2004.
GlassesShop (glassesshop.com) has 3,608 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 118 reviews with 3 stars · Clear filters
Paul D.
The glasses took much too long to receive.
Response from GlassesShopApr 7, 2026
Thank you for your review, we are grateful to have you as our customer!
Suan S.
I liked ordering on line but it’s hard to know what will fit and work. Totally disappointed in one pair with blue light blocking. Everything is blurry and I can’t use them at all.
Response from GlassesShopApr 1, 2026
Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Please be assured that we're fully responsible for the products we provide, if you have any problems with your order, please reach out to us via email at [email protected], by phone at 1-855-202-0123, via chat on our website, or on social media with your order number and we would be happy to assist you.
Cameron E.
Id really like to save more as yall really say thats what your here for - also please provide better options for smaller heads
Response from GlassesShopMar 21, 2026
Thank you for your comment on your order with us. We will forward this to our team to help improve the service and quality of our glasses.
Sa N.
The website was a little clunky and it was difficult to get back and forth to my order without having to redo it. If I had to go backwards it was aggravating. I had a hard time finding glasses that I liked. Checking out took a few tries to go through. Once I got my glasses they didn't match the description online and I'm not happy with them. They took too long to get here.
Response from GlassesShopMar 17, 2026
Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Please be assured that we're fully responsible for the products we provide, if you have any problems with your order, please reach out to us via email at [email protected], by phone at 1-855-202-0123, via chat on our website, or on social media with your order number and we would be happy to assist you.
alexys R.
It's was a great experience. There is a wide variety of glasses to choose from and a lot of offers to make the glasses affordable. But the quality of the glasses are cheaply made one of the glasses I can't wear at all because they are to tight and the other is a lil to loose the second pair though feels like they could just break. The vision also isn't as clear as the pair from an in person doctors office although I match my subscription to the T. I'm sure it's because in person they do all the measurements to make sure the perception is in perfect alignment with my face. But that's what you get for convenience.
Response from GlassesShopMar 14, 2026
Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Please be assured that we're fully responsible for the products we provide, we have emailed you and provide solutions, please check.
Rechel L.
There were a lot of glasses to choose from, but the online photos were a bit deceptive. I ordered a first pair and they were not as expected. Online they looked brown tortoise, and when I got them they were a bright orange tortoise. I look terriblein orange. They were very responsive about my issue and granted me a full credit to get a new pair. When ordering the new pair I also got a deal buy one get one. So that was a bonus. When they arrive they were of good quality and looked nice. But the prescription seems off. I have the exact same prescription and putting the new ones on, upset my eyes and gave me a headache. I mentioned this to support, but they said since I used a credit that there was nothing for them to do. So I just left it alone. Overall, I think someone could be happy with there glasses and the company seems legit, but I have 3 glasses for the price of one that I won't be able to wear. So thats unfortunate.
Response from GlassesShopFeb 2, 2026
Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Please be assured that we're fully responsible for the products we provide, if you have any problems with your order, please reach out to us via email at [email protected], by phone at 1-855-202-0123, via chat on our website, or on social media with your order number and we would be happy to assist you.
Nikki R.
For the amount of money I paid, I did not expect the frames to be so flimsy. It was my first purchase with the company and would probably not return. The time to receive the package in the mail was also a good long minute but again, not what I expected.
Response from GlassesShopJan 29, 2026
Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Please be assured that we're fully responsible for the products we provide, we have emailed you solutions, please check.
Stephanie C.
Frames are nice but NOTE transition lenses don’t correct in the peripheral, the correction is mushroom shaped. And bad for driving. Customer service after was not great. They give you store credit not refund, and shipping takes forever.
Response from GlassesShopJan 19, 2026
Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Please be assured that we're fully responsible for the products we provide, if you have any problems with your order, please reach out to us via email at [email protected], by phone at 1-855-202-0123, via chat on our website, or on social media with your order number and we would be happy to assist you.