GlasseslitReviews of glasseslit.com

The glasses I received gave me headaches...I had to pay to return them and they would only give me 50 % back. There are lots of glasses places. Avoid this company..

Beware, this company's refund policies are awful! I ordered from them previously, so I thought they were ok. However, for this new order, I waited over 2 months (I made my purchase in April), only to find out that my order #2405010005259 was lost. In their reply, they refused to offer me a full refund and if I wanted the glasses resent I would have to reorder them myself and end up paying 1.5x the initial pricing overall. After months of waiting, this is such awful customer service. Not worth the risk.

Used this company for 4 years. Decided to pay for an expedited shipping cost to get my glasses sooner. They lied sending me a message saying that the glasses have been shipped by UPS with a delivery for yesterday. When I click on UPS to track it has not created a label and does not have a date for delivery. I made this order over a week ago and paid extra to have it shipped sooner.

My glasses order 2110280934271 has yet to arrive, taking almost two months at this point. I understand they are wholesale, and it is nearing Christmas, but previous orders have not taken this long, and I ordered this in early November. I think it is irresponsible to allow for customers to go so long without glasses when they evidently need them. I would like a refund on the glasses, as if I had known there would be this amount of wait, I would've shopped elsewhere.

I ordered two sunglasses with Glasseslit, both with tinted, gradient glasses. According to their description of the glasses 80% tinted on the top and 20% tinted on the bottom. But when I recieved them both glasses are very very light, maybe 30% tinted at the top and 0% tinted at the bottom, they lead far to much light through. When I asked to make use of their return policy they simply replied that gradient glasses would be light as that and that I have no right to give them back. Which is totally against their generously posted return policy of their page! Highy disappointed of the costumer service and the products, $100 down the bin :-/ The reply by the seller below means I have to pay 15$ to send the glasses back on my own expenses, even though theie description of the gradient (80% tinted on top) is completly wrong.

Sent distance glasses instead of computer as ordered. Refused to send a corrected order.

Garbage. Ordered in April, almost July and they’ve yet to send a replacement pair out for the ones they lost. Don’t buy from these people. Use zenni or just invest in a quality pair of frames.

I have been trying to get hold of anyone from this company - multiple emails have been sent and tried to call their customer service number but NO RESPONSE AT ALL. Highly disappointed. If no one responds within a week from now, I will file a claim to my bank so I can get a refund and will report them as fraudulent.