Amalia D.
Forcing buyers to partake in Jewish tradition
It's one thing to not fufill orders due to a holiday in your culture as long as you let your buyers know. But stopping buyers from even placing orders, taking away the cart, telling us "Hey YOU aren't allowed to make purchases for 24 hours because WE are celebrating shabbat" is literally FORCING us to participate in your religion and culture when it may not be our own. I'm almost so disgusted that I don't want to purchase anything at all. You are a bottle selling site. Not a Jewish items store. Ridiculous.
Response from Glass Bottle OutletMar 14, 2025
We appreciate all feedback and sincerely apologize if our observance of Shabbat caused any frustration. Our business is proudly owned and operated in accordance with our values, which include closing transactions during Shabbat. While we understand this may be inconvenient, our website does provide advance notice so customers can plan their purchases accordingly. Our goal is never to exclude or force participation, but simply to honor our traditions while continuing to offer high-quality products and service. We truly value your business and hope you’ll consider shopping with us again. If you have any concerns, please feel free to reach out to our customer support team—we’re happy to assist in any way we can!