Vetah O.
I made a purchase in January
I made a purchase in January, they took my money, but I never got the product, still have not received my refund. Emailed them several times, made calls no response. The company has gone way done hill!
Glamourtress is your new one-stop-shop for quality beauty supplies and accessories. We carry an impressive inventory of hair, skin and nail products at great prices to help you look beautiful without breaking your budget. Our store offers everything from lotions and skin creams to wigs, weaves, false eyelashes, makeup and more. Unsure of what you’re looking for? Don’t worry - our friendly sales staff will be happy to help you. Whether you need a great place to stock up on hair products or you need something special for an upcoming event, you’ll find exactly what you need at Glamourtress.com. We make it easy to find all of your beauty needs in one convenient location!
Glamourtress (glamourtress.com) has 374 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Vetah O.
I made a purchase in January, they took my money, but I never got the product, still have not received my refund. Emailed them several times, made calls no response. The company has gone way done hill!
Yaa Asantewaa Daughter Of Z.
Hello, I've given your company more than enough time to either find my package, deliver my package or refund my money, none of the actions have been taken. I've tried calling the customer service number listed on your website, the phone rings out with no answering service. I've emailed you twice, I've received one response with no followup sense, it's now been well over a week. The lack of communication is completely unacceptable. You've taken over one hundred dollars from me, and I have not received my product, this is theft. Terrible experience 😪
Gina “Sista Souljha” B.
OMG! THEY DELETED MY REVIEW OF BUTTA LACE #5!!! If you think I'm lying, check it out yourself. All of the Butta units are horrible. These units are too costly for them not to last beyond a week. Of course they have other units; however, I won't be shopping with them again simply because they don't care what people receive as long as the company is making money by withholding information.
Jataya L.
Never got my hair!!!😡😡😡😡😡
Raja R.
This company is stealing from their customers, I order three items two weeks ago. Did not get any packages. COMPLETE FRAUD COMPANY!
Mareeia B.
Will never recommend do yourself a favor and keep looking. Terrible customer service paid extra for shipping and customer service would not return my shipping cost after waiting almost a month. When I went to the post office I was told the company (glamourtress) had to initiate the return process and they wouldn’t even do that.
Greedy C.
Im Abigail, I only gave 1 star because I had 2 🙄! ‼‼ FRAUD WEBSITE ALERT ‼‼ I just ordered a wig and they took my money & told me it was out of stock! DO NOT WASTE YOUR MONEY!
Cheryl P.
Ordered 2 wigs for one of my clients that were supposed to be 100% Human Hair, after she wears them until they need to be shampooed, I usually take care of them for her. I followed the care instructions on the packaging and they lost the curl pattern upon washing them even using the proper products. I called and emailed the company with no response until 2weeks later and now I can’t return them! I will not be ordering any more wigs from this company!