Misty
The company has been good at somethings…
The company has been good at somethings but not at others. When I received a dried-up eyeliner, they were very good at replacing it, but I have to wonder about the quality of it coming directly from them. It seems as though when I get their product from Ulta it lasts longer before getting clumpy and hard to use. This goes for the replacement I received and all of the orders I have received since. Another problem I have is I have signed up for subscribe and save to get a discount and when I try to sign in to change things it says I don't have an account. I haven't tried too hard to change this, but I'll see how it goes today.
Response from GlamneticNov 10, 2022
Hi Misty! We are so sorry to hear about this experience! 🙏 We truly appreciate your feedback regarding the quality of our liners. We will surely forward this to our dedicated team! We would love to help and assist you with your account as well! Please feel free to email us at [email protected] or head on to our site to chat with one of our live agents so we can assist you further! We look forward to hearing from you! 💖