Glamnetic Reviews | Read Customer Reviews of glamnetic.com

Glamnetic Reviews | Read Customer Reviews of glamnetic.com

Glamnetic reviews

2,389 approved reviews, newest moderated first

Kim S.
Oct 29, 2023
Disappointing customer service
You shipped my items to the wrong address. Rather than reship it (I bought the shipping protection plan) as I REQUESTED. You just went ahead and cancelled the order, canceled my shipping protection and refunded me. All which I did NOT WANT at all, I wanted the products as I stated in my email to you - no explanation. Very fishy customer service
Response from GlamneticOct 31, 2023
Hi Kim! We truly appreciate your feedback and we're so sorry to hear that you're disappointed with the service you received.🙏 Please know that this is not the kind of experience we would want you to have with us. Upon checking, it seems that one of the items in your order was already sold out that's why we opted for a full refund as we couldn't replace the item. We'll surely forward this feedback to our dedicated team! Our support team is always happy to assist! Please feel free to reach out to [email protected] anytime.💗
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Saba D.
Oct 1, 2023
My issue became a nonissue
My issue became a nonissue within a few hours. Customer service was extremely helpful in responding.
Response from GlamneticOct 2, 2023
Hi Saba!😊 We're so glad to hear that you were satisfied with our assistance and that you gave us a second chance to make it right with you! 💕 Our team is hard at work trying to continuously improve our company and it’s always rewarding to hear kind words!
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YAMA
Sep 22, 2023
Best magnetic lashes I've ever bought
Best magnetic lashes I've ever bought. Very sturdy, lasted me years. The liquid magnetic liner is much better than the felt tip. Only down side is the shipping to Canada is outrageous $25!! Please open up shop in Canada or do something about the shipping cost!!
Response from GlamneticSep 22, 2023
Hi Mariama! We’re so glad to hear that you love the quality of our lashes and liquid liner. THANK YOU!🙏🏻 We'll surely forward your feedback to our operations team. Our team is hard at work trying to continuously improve our products and company and it’s always rewarding to hear your great feedback.💕
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Araceli
Sep 8, 2023
Best nails !
I bought these and love the way they stay on for weeks at a time and the cute designs. I Will never over pay at a nail salon again.
Response from GlamneticSep 8, 2023
Hi Araceli! 😊 We’re so glad to hear that you love the durability and convenience of our press-on nails. THANK YOU!🙏🏻 Our team is hard at work trying to continuously improve our products and it’s always rewarding to hear your great feedback.💖
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Chantel R.
Sep 8, 2023
I never received my items
I never received my items
Response from GlamneticSep 8, 2023
Hi Chantel! We're so sorry to hear that you still have not received your order. Your business is important to us and this is not the experience we want you to have. 🙏Please contact our support team with your order number here: https://contact.gorgias.help/forms/cvvdflst. We appreciate your patience and cooperation regarding this matter. 💖
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Mandee
Aug 21, 2023
I put on a pair of Spanx with these…
I put on a pair of Spanx with these nails on, they didn’t break or even become weak! If you’ve ever put on Spanx, then you understand why this is a big deal! 10/10 would recommend!
Response from GlamneticAug 22, 2023
Hi Mandee!😊 Thanks for sharing your experience!💪 We’re so glad to hear that you love the durability of our press-on nails. Our team is hard at work trying to continuously improve our products and it’s always rewarding to hear your great feedback.💕
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Holly M.
Aug 19, 2023
Cheap looking
I ordered these for an event and was told on the website they would arrive by Friday (the event was Saturday). They arrived the following Monday so I did not have them for the purpose that I bought them for. I understand they have no control over the shipping companies, but that is not where this ends. I would have kept them if they were actually as cute as the picture. They weren’t, they were SUPER cheap looking. The nails remind me of the fake princess ones that little girls get with their “make up”. I decided to get a refund. I know there is a $5 fee for refunds (shipping I think) but I am not going to wear them so I figured I should at least get some money back. I paid around $20, minus the $5 for shipping means I would have been refunded $15, right? Nope, I was refunded $6.08 (according to an email, I still haven’t had the money put back on my card). The nails are garbage and obviously the company has problems with math.
Response from GlamneticAug 22, 2023
We are so sorry to hear about this experience, Holly! Your business is important to us and this is not the experience we want you to have. 🙏 We would greatly appreciate a second chance to make it right with you! Please email us at [email protected] with your order number or head on to our website to chat with one of our live agents so we can assist you further! We look forward to hearing from you! 💖
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Charlotte S.
Aug 19, 2023
AMAZING
AMAZING! If you apply exactly per instructions they REALLY do last three weeks or longer! Will buy again!
Response from GlamneticAug 22, 2023
Hi Charlotte! We’re so glad to hear that you love the durability of our press-on nails. Our team is hard at work trying to continuously improve our products and it’s always rewarding to hear your great feedback.💕
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