GlamliteReviews of glamlite.com

Very sad I placed a order and didn't receive the products I ordered. Placing a Pre-order you would think those would be shipped out first unfortunately not. Do not do business with this company.

I ordered a make up collection which cost me £140. I loved it when I arrived and was very happy however one of the items arrived broken. I wasn’t mad this kind of stuff happens but I did email to let them know. They offered me a number of solutions which I loved and I chose to ship another blush for free. However since that date it’s been weeks I’ve emailed multiple times and no one has ever got back to me about shipping this replacement product. I wouldn’t usually mind it is only a blush after all but I paid a considerable amount of money for this. I’ve kept waiting for a reply but non have come.

My mom is a huge Scooby Doo fan, so when i saw their new Scooby collection, i HAD to get her the make up bag. It was the one thing i wanted for my moms mother day gift. A month later, when my order finally arrived, there was no make up bag, only the brushes and lip scrub/mask, along with a note saying the bag had sold out. The collection launched at 8 am, i had my order placed by 8:01. When i contacted them, they got back to me immediately and apologized and said i could be out on the wait list for the restock, or they could refund me. When i inquired about the restock, they ghosted me and didn’t respond to the 4 additional emails i sent over the following weeks. I finally had my bank reverse the charges for the price of the bag. The company continues to put out new collections and moves into larger buildings, but can’t respond to customer inquiries. It’s been almost 2 months since i initially placed my order and that is absolutely ridiculous. Disappointing, bc their products are actually pretty good. But i won’t be buying from them ever again. 👎🏻

I made a few orders because I was pretty excited. Haven’t heard anything. It’s been about a month already tried to email him twice no response have no idea how I’ll ever get my money back definitely won’t order them again.

Never dealt with a company so shady. There is no customer service, and when someone finally answered me via social media, they were very rude and condescending. Anyone who questioned where their package was was blocked on social media and their comments deleted in real time. Many peoples only resort was to comment on the page due to no email response in over a month. What they do is let you purchase the item even if they do not have enough, then “create” a shipping label so you do not worry. They product or lack their of, will sit in the warehouse for up to 14 weeks until they can make more. Then they will ship it to you. I also work in manufacturing and they are 100% using customer money to make more product without the customer knowing. Hence the long wait time. This company basically uses the excitement of the fans of the movies of the makeup they drop and then abuse them and take their money. The email for the customer service has never answered myself and about 10 other people I have found via social media ever. Some people have never even gotten refunds or their packages since February and beyond. They will take your money and literally run with it. All the while posting all day long and acting like they are good people. Please go to TikTok and look up all the videos of the people they have screwed over. People who never got their packages or response from customer service only to walk into a department store and see the makeup collection there. People who waited in line online for collection drops who never even received them. Many users have reported them to the better business bureau.

I am still waiting for a refund for a defective palette since February and it’s now the end of may. Glamlite sent a palette that stunk strongly of paint ignored my concerns for over a month then finally sent a return label in March, I sent it back and still don’t have my money. This company is shady, has terribly condescending communication and should never get any one’s money

It took over a month for my order to ship for one, but I contacted customer service twice before the order shipped to inform them I was no longer at the address I originally provided and they failed to contact me back or fix it to a new address.

So I ordered the mikayla 2 pallete eyelashes and brushes one for me and one for my sister in law and they shipped it to wrong address and then refused to resend it or refund me and told me leaving a bad review tht any other threats would be sent to be defamed or whatever so I suggest you not buy from them they have no number to contact them