Glambot BuyReviews of glambot.com

I had a good thing going with glambot. The customer service used to reply. I got upset at them since the day they sent me the wrong order. I ordered a toofaced unused concealer in Golden Beige but they gave me a used concealer in Golden which is 5 shades darker. I even asked them that they made a mistake and sent me the wrong one so please fix it. They never responded no matter how much I messaged them. They have no number either so this sucks for me really and it sucks for them too. They lost a product .. and got a bad review from their loyal customer who recommended them at one point.

I never received my order. I had to write so many times, I wrote on email, on instagram and never got a reply. Thankfully I paid with paypal and I submitted the case there and got my money back. But crazy how terrible company they are.

In my time of using the Glambot website, I've been fortunate to have received all my purchases. However, when I went to deactivate/delete my account as I no longer wished to use the service I was directed to their '' help '' email. I've contacted Glambot several times and requested my account be deleted. They've not responded to my requests. I find it infuriating to have a website without the option to opt out of the service. I'm very shocked and disgusted by how they're handling other people's orders and simply not shipping or refunding items. I hope that appropriate actions will be taken and all whom have been scammed will be reimbursed. Beware of using the service and don't bother using the email as it's a dead end :(

I don’t know what is happening with the store because that all my orders were sent before, late but were sent. And now Glambot combine my two orders #GLAM- 28A7504AEFAD and #GLAM-28A34C914D85 and gave one track 000000001755137. I've been waiting since July 28, now August 13. I have written them a lot of letters, tried to contact them via Facebook or Instagram, but they don’t respond. And my orders have not been sent yet, but the one order that was made after that has been sent. I'm in shock and don't know what to do. They don't cancel orders, and they don't ship them. Stop ignoring it!

The worst company!! Three of my orders are lost! I’ve been waiting since January. I've emailed them several times, but got no answer. They don’t care about their customers!! I agree with the comment below: An absolute scam!!!

The worst customer service I am in Australia and I've had a parcel missing since April. I've emailed 15 times..... receive tickets but no response Additional parcels have arrived with broken or missing items No response! What a joke. An absolute scam

I mailed 29 items of high quality makeup. I had to pack it all up, shipping was free. They offered me $23!!! What a joke. Less than $1 per piece and they will sell most of them for $15 and up. SCAM

Awful. It took about two months for them a receive my items. They took my items and didn’t pay me for them and they didn’t return them back to me. They stated I would have to pay for shipping to get my items back. Total waste of time and money.