Glacier Bay LawWhen you're fighting back against debt collectors, you might feel hopeless, but you're not alone. Our team members will create a strong strategy as we build and present your case. We will work to negotiate a fair settlement and work closely with all parties to move forward in the process and see your case through to the end. We'll stick with you as you work to regain control of your finances and secure a safer, more secure future.
Glacier Bay Law (glacierbaylaw.com) has 91 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 6 reviews with 1 star · Clear filters
Robin B.
Not to be trusted to manage such important matters. The staff is very unprofessional. No, there has critical thinking skills. AI could manage my issues better than this. Melissa Duran is the worst of all the staff.
Jason A.
They’ve helped with some debt. Which I’m grateful for. However, they target the easy debts while neglecting to pay any attention to the urgent ones. I’ve been paying for about 2 years now around 730$ a month. During that time I’ve received court papers 3 times from separate entities suing me bc of the failure to reach out or get some find of agreement or anything. Garnished wages ect. They take thousands n fees benefiting themselves first before you complete any kind of pay off. For example new settlement. They take what you pay a month. For me it’s 730$ around 200$ goes to the debt and they take the rest for fees. You’re never allowed to actually build up any large amount of money in the account they ask you to pay into. Whatever’s not allocated for debts they take right off the top. Which I understand it’s a business. But at the same time we’re already contracted to pay for the services why take it off the top when the debts could be paid down quicker. I’ve paid in over 17 thousand dollars so far. And they’ve not accomplished very much. I’ve paid more in fees than actual debt. So not do business with these people. They don’t care about you. They just want your money.
Sarah S.
DO NOT AND I MEAN WITH MY ENTIRE HEART AND SOUL, DO NOT GO THROUGH THIS COMPANY. We started in 2021 and they have been GOD AWFUL ever since. The sales lady sold us the world and we got HELL instead. They do not GIVE A CRAP ABOUT YOU or whether or not you can even afford to pay. The last creditor, THEY DIDNT EVEN CALL they made up a payment plan based off the total and said THATS YOUR ONLY OFFER. Yet once it went to court, and the attorney we PAID FOR spoke with them, they made an affordable agreement. THEY DIDNT EVEN ATTEMPT TO CLEAR THE DEBT. They DID NOT make the agreed upon payments, which in turn, caused us to have our wages garnished. We even had the signed paperwork ON GLACIER BAY LETTERHEAD they were supposed to make the payments and they did not. They REFUSE to let us out of our "program" without paying them their fees FOR COMPANIES THEY HAVENT EVEN SPOKE WITH,THEY HAVENT EVEN TOUCHED THE ACCOUNT. The agreement states, they will reach out to your creditors, which THEY DID NOT DO. atleast 3 of them sued us, which they said MAYBE 1 in the orginial sales call. DO NOT SET UP WITH THIS COMPANY. I have so many more complaints that I don't have room in this review for. IT WILL RUIN YOUR LIFE!! FIND ANOTHER COMPANY THAT DOESNT HAVE AN F RATING ON BBB.
Sharon W.
Absolutely one of the worst companies I’ve had the experience of working with. They do not communicate at all. My program was supposed to last three years. I am going into year four and they still have not negotiated all of my account accounts. Horrible experience!!!! You are better off trying to negotiate for yourself. Do NOT use this company! What I ended up paying them I could have negotiated with these accounts and still have money left over.
Kim R.
Absolutely one of the worst companies we’ve had the experience of working with. The do not communicate or return calls. They drop the ball on negotiating a debt and then ask for more money because an atty was hired when they never even communicated with the bank. Horrible experience. You are better off trying to negotiate for yourself. Do NOT use this company!
MICHELLE B.
Glacier Bay Law really dropped the ball with my debt consolidation. They focused on accounts with lower balances that they felt like needed more negotiation while two of my accounts with higher balances decided to take me to court. Now I'm stuck with applying for personal loans paying more money when the reason I went with Glacier bay was to avoid this from happening. I am so upset this whole situation makes no sense and should not be happening right now. I feel so disappointed and defeated.
