C S.
Slight delay in processing
Slight delay in processing, reached out and was immediately taken care of. Great communication, thank you.

Gizmogo specializes in making the process of selling and recycling used electronics easy and rewarding. If you have old phones, tablets, laptops, or game consoles, our platform offers a seamless way to turn them into cash while reducing e-waste.With competitive pricing and a user-friendly website, you can quickly get quotes and access prepaid shipping labels for hassle-free device returns. Our commitment to exceptional customer service means you’ll receive assistance at every step of the process, ensuring a positive experience from start to finish.Join the many satisfied customers who have discovered the ease of selling their used electronics with Gizmogo. Experience a quick and efficient way to declutter while contributing to a greener future. Trust Gizmogo for all your electronics recycling needs and see why we’re highly recommended for our reliable and efficient services.
Gizmogo.com (gizmogo.com) has 644 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 23 reviews with 4 stars · Clear filters
C S.
Slight delay in processing, reached out and was immediately taken care of. Great communication, thank you.
Charles D.
Overall, a great experience. Payout was prompt and in line with quoted amounts. Customer Service was helpful and addressed minor issue with application of coupon promptly. A relatively quick and easy way to recycle old, unused devices.
Ramone H.
I like how fast they do their inspections on the items you send and I’m now just waiting for my Zelle payment to be sent. I will recommend this company to all of my friends, family and coworkers.
Michelle S.
Easy, fast process. Did not give 5 stars because they came back with a lesser offer for “scratches” when the phones were pristine.
Jon L.
I sent my Xs Max phone in and it took 6 days for them to find it after it showed received, I called and they said it would be done in the next couple days - OK understanding Covid, that was fine, received a check from them 3 days later. I deposited it into my bank, 3 days later the reversed the deposit and charged me $30 for a returned check. Now I am trying to contact them and they will not answer the phones, and I am out $325. Still trying to get ahold of them. UPDATE: They have responded to my email and are sending it the full amount $355 by Paypal now, I will update one the money has cleared, UPDATE 2: I have received the money in my Paypal account, waiting for it to clear
Seth L.
The shipping takes 2 hundred years to get to them but the deals are ok. I would appreciate if they offered faster shipping option rather than pinning you on their preset options that takes ZIGZAG Roads and Avenues before you can actually see what is going on. I believe that at some point packages can get lost and they will was their hands on it
Response from Gizmogo.comNov 24, 2020
I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that you wait for such long time. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you. We wish you all the best in the future. Best, John Smith Customer Service Director
John
Sent a single phone in, got notification that it was received and I'd receive money within 24hrs. Heard nothing, sent email, tried to call(voicemail not set up) since their site says to reach out if it's been more than 4 days since shipping, I waited for 2 days after they received and now it's been 6 days since they received with zero communication. Seems like lesson learned for this company, maybe this review will get someone's attention since they sent it out before they even received my item. Edited from 1 star to 4 stars since they paid, can't justify 5 since they didn't meet the communication standard they set. I've sold electronics to a few companies over the years and this was by far the least amount of communications I received. I wasn't asking for more than they promised.
Response from Gizmogo.comOct 27, 2020
Dear John, I am so sorry to hear that your experience with our company has not met your expectations. I checked with our accountant, the payment is sent. I am so sorry for the delay. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you. We wish you all the best in the future. Best, John Smith Customer Service Director