Edward C.
I was surprised by my experience
I was surprised by my experience. Their offer came in significantly lower than three other dealers who contacted me after I submitted my information through Kelley Blue Book. In good faith, I shared an Edmunds appraisal for context and made it clear I was not expecting retail pricing, I understand dealers need margin. My expectation was simply to be somewhat below trade-in value. However, they responded by stating that Edmunds reflects retail pricing and declined to proceed. This was confusing, as the appraisal I provided clearly outlined trade-in, private party, and dealer retail values. Given their website claim, “Sell your car for the most money — one fast offer, zero hassle,” my experience did not align with that message. Based on this interaction, I would not choose to work with them in the future.
Response from givemethevin.comMay 21, 2026
Thank you for sharing your feedback. We’re sorry the experience did not meet your expectations. We completely understand wanting context from tools like Kelley Blue Book and Edmunds during the selling process. However, it’s important to note that neither KBB nor Edmunds actually purchase vehicles directly — they provide estimated market values, while actual buy offers can vary significantly based on real-time market demand, vehicle condition, history, and dealer inventory needs. Our offers are based on what we can actively pay for a vehicle in today’s wholesale market, not on projected retail or listing values. While we may not always be the highest offer in every situation, our goal is to provide a real, fast, no-obligation offer with a simple process and no hidden fees or pressure. We do appreciate you giving us the opportunity to earn your business, and we’re sorry we weren’t able to come to terms this time. We wish you the best with your sale moving forward.