Tracey
The quality is awful nothing like…
The quality is awful nothing like advertising cheap polyester no way of returning.

We provide a variety of stylish, intricate, and simple styles, made from high quality, high comfort textiles to offer functionality and versatility. We are always adding new styles to cater to your wonderfully evolving lifestyle.
GirlFairy (girlfairy.com) has 25 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Tracey
The quality is awful nothing like advertising cheap polyester no way of returning.
Deb
In addition to the long processing time, they didn't ship the correct order. I ordered 1 pair of jeans and 1 pair of shorts. They shipped 2 pair of shorts. I contacted them and they said their computers crashed and that's why the order was incorrect. In order for them to ship the jeans they wanted me to pay $7.99 for shipping. I told them that they were dishonest and wrong to ask me to pay the additional fee. Haven't heard from them since.
Michelle W.
I purchased a two piece set for $80 and it was never delivered. I have reached out to the company several times and received one response saying "Due to the COVID-19, your order is stuck in the logistics warehouse and cannot be dispatched." They never reached out to let me know that my purchase wouldn't be shipping, and have still not refunded me. I placed this order back in April.
Response from GirlFairyJun 9, 2022
Hi, due to logistics problems, the goods stayed in the customs for too long and were not delivered to you in time. We sincerely apologize for this. Your money has been refunded to you at the first time. Please check the relevant fund account. Thank you again for your support and trust!
Dick A.
Could never get anyone to return my call. The dress does not fit. Absolutely no help. Will never order again.
Response from GirlFairyJun 9, 2022
Hello, we are sorry for the bad shopping experience, I have initiated the return process to you by email, please check the email. I will communicate with you promptly in accordance with our website's return policy. Thanks for your support and understanding again! If you have any other questions or concerns, feel free to contact us asap. Our support team: [email protected] Sincerely
Pippa L.
I paid $50 for shipping with in 5-7 days...it's been 2 weeks and i still haven't got it. Plus I sent a email and never got a response.
Response from GirlFairyJun 9, 2022
Dear Pippa lennox, As per the tracking information, your item was Delivered by DHL, May, 09 2022 14:24. Tracking No: 6038235140 Tracking Url: https://www.dhl.com/cn-en/home/tracking/tracking-express.html?submit=1&tracking-id=6038235140 Status: Delivered Tracking Event: Delivered, May, 09 2022 14:24 Local time, Service Area: ERLANGER, KY - USA Any inconvenience hopes your kind understanding. Here is a 20% Off Code(No Minimum Consumption) for your next happening shopping. OFF20 Thanks for your support and understanding again! If you have any other questions or concerns, feel free to contact us asap. Sincerely,
Denise G.
I haven’t receive my order yet. I only received the notification that it have been shipped after a month and half. I am still waiting to get my merchandise
Response from GirlFairyAug 9, 2022
Hello Gregoire, we are sorry that this shopping experience was not perfect. Your aesthetic is very good, thank you very much for buying 6 fashion items in the official store of girlfairy at the same time, after my inquiry, all the products were delivered to you by usps on May 19th. If you have any questions, you can always contact our online customer service [email protected], thank you again for your support and trust.
Cherish T.
I need received my item.. it says it was shipped out for delivery... almost a week later I checked the status and it says my order was canceled..no refund or reason why
Mya L.
Still haven’t received anything not even a tracking number or update !! Don’t order from here very unprofessional and ridiculous. I order in March it’s April 13 * it’s April 29 still no tracking number.