Almog K.
It just does not work well
It just does not work well. I paid for an annual plan and started using it, and I had nothing but issues on sites like Monday and GitHub. I asked for a refund for the time I had left on my annual plan, as I had only been using it for a month, but the customer service was terrible. There was no refund, just lousy support. Don't buy this product, and I would recommend getting Grammarly.
Response from Ginger SoftwareDec 4, 2024
Hi Almog, Thanks for sharing your feedback about Ginger. We appreciate you taking the time to provide examples. We carefully reviewed the information you provided, and it appears that Ginger is working as expected in those instances. We're committed to ensuring a positive user experience, so we'd really like to understand where you're encountering issues. Since you haven't shared any further information, we're unable to investigate this further at this time. However, we encourage you to contact our support team again with specific details about the problems you're experiencing, including steps to replicate them. This will help us determine if there's a bug we're unaware of or if there's something else going on. If we're unable to resolve the issues to your satisfaction, we'll be happy to refund your latest purchase. We apologize for any inconvenience this may have caused. The Ginger Team.




