Jiuya L.
package delayed
package delayed, still haven’t receive my product also it’s very hard to contact for any help

Gin and Grace is a leading designer and manufacturer in the gemstone and diamond jewelry industry, offering precious and semi-precious stones in a variety of different cuts and designs. Our collection is finely crafted with exquisite style and competitive prices to meet every woman’s demand. We are committed to providing superior quality and craftsmanship in every item.Gin and Grace features a vast array of exotic precious gemstones and vibrant, lustrous diamonds caressed with the shimmer of yellow, rose & white gold. Our extensive collections include both classic and modern looks to meet the needs of today’s fast-changing fashion demands, while providing timeless pieces that will endure. With over 5,000 styles, we offer something to celebrate every occasion and milestone to suit you and your personal taste.Express the many facets of you... in all your majesty. Wear the rare and wonderful treasures of the world.
Gin and Grace (ginandgrace.com) has 174 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jiuya L.
package delayed, still haven’t receive my product also it’s very hard to contact for any help
Bruce E.
The tanzinite was too light.i need to return it. What do I need to do.
Response from Gin and GraceNov 1, 2023
We are sorry for not meeting your expectations. For returns and refunds, you can email to [email protected] . Thank you.
Hannah F.
I ordered this ring in December and the Emerald fell out in May. I emailed them and never got a response until I went on their site and messaged with them. Finally after some time I sent the ring back to them and charged me $50 to add the Emerald. Not a problem. Two weeks later the ring completely broke. It’s almost like the ring is terribly made. I’ve never had so many problems with a ring I spent $300+ on.
MICHAEL R.
I actually dropped the ring the day I got it and a fairly large piece broke off the emerald. I was devistated because I was supposed to propose that day. Now I’m out 700 dollars and still not engaged
Candy
I am trying to return a ring I received which looks different from the picture, and wrong size. I have gotten NO response from Gin and Grace support team after multiple emails!
Dwayne C.
I received my item with missing parts . Was so embarrassed after gifting my fiancé and seen there were flaws. Was very unhappy.
Clean&Clear Universe I.
I bought a jewel and they sent me the empty box . it was disappointing.
CARLOS C.
During the 2nd day of usage the opal stone fell off. Luckily, the stone was not lost, but I was very disappointed.