Trevor N.
NOT user friendly!
Ive used giftya twice but will never use it again! The first time was a Roblox gift card for my daughter. It was pretty confusing to figure out the redeeming process but we eventually got it. A few weeks have passed and now my son needs one so I attempt it again just because I know its at the very least a legit company and we did get what we paid for eventually. So for that reason and thinking since I figured it out the first time the second time would go a little smoother. It didnt! When I sent my daughters I sent it to her phone where she plays her game but my son doesn’t have a phone and plays on a tablet so I sent it to my wife since youre not aloud to send to yourself. For some reason the process of getting the code he needs to apply it to his game was completely different the 2nd time and way more complicated than it needs to be!
Response from GiftYaNov 18, 2025
Hi Trevor. We are very sorry to read about your experience. GiftYa does require a phone number to create an account, to ensure a safe and secure redemption process. We would be happy to engage with you to get the order details and investigate why the redemption of the second gift was different in nature: [email protected] Russell (Dir Customer Service)




