J D.
HIGHLY HIGHLY UPSET WITH THIS PROCESS
I was in need of urgent fuel for my vehicle. After checking sites that could produce a “virtual card” or any way that fuel could be purchased with a digital form of payment instantly or very quickly, a family member sent a “Circle K” gift card. Upon receiving the email for the “gift card” the ONLY option to “redeem” was to send to a visa or Mastercard. Thats odd, it was supposed to be a Circle K gas card, why can I transfer this to my debit card?. I was not able to use my card at the time, so I “gifted” it to a friend, for the BS $1.95 “fee”. Based upon my previous experience, I told her she could transfer the money to her debit card then send me the money. She activates the card and ALLLL of a sudden it’s magically turned back into a “circle k” ONLY gas card and in order to “gift” the card back to me, pay ANOTHER $1.95 BS fee. WHY WAS I NOT GIVEN THAT OPTION IN THE FIRST PLACE the way that it originally was sent to me as a Circle K gift card? Highly pi$$ed off as this was NOT the “straight forward” get a gift card and use it right away the way the website had described. I was in a financial/fuel pickle at the time(still fricken am) and trusted that it was a pretty straightforward process….. ANYTHING BUT
Response from GiftYaFeb 20, 2026
We are very sorry to read about your experience! Please get in touch with our support team so we can immediately assist you at [email protected] We can clear up any confusion on functionality and aim to assist you or the recipient with the credit process to a linked bank card. Russell (Dir Customer Service)




