giftsvibe.comReviews of giftsvibe.com

Awful company, don’t buy from them. I’ve waited 7 weeks and still nothing and trying to get hold of anyone to find out what has happened is near impossible. Avoid as they will keep your money with nothing to show for it.

Order a fun personalized mug from them for a Valentines gift. However, when it was received it was only half done. One side of the mug had the names properly but the other side was completely blank. It was a half-a&& job, I did however give them a chance to correct it and even sent pictures to show the product was not done completely. They decided that it was good enough for them and that they wouldn’t do anything about it. I get that it is a fun no big deal mug, but for 30.00 I would expect the job to be completed fully. Take your chances on this company at your own risk. I wish I could post the same pictures I sent them. I also did not want my money back just a completed product that I paid for. They did half the work on a simple request but took all the payment.

I have had nothing but issues with this company, I haven't received my gift and it's been over 4 weeks. The gift was meant to be for a present however due to it not arriving on time I had to source an alternative one I then asked them for a refund and they have point blank refused. All they have offered is a reprint but I explained I don't need the product anymore and would like my money back which they won't do. All I can say is do not use this company there customer service is terrible.

I ordered 2 Christmas mugs, one came broken in 4 pieces. I could not download a picture and by the time I did it was too late. I emailed this company the day it arrived broken and they would not help me. So I spent $25.00 on a broken mug. I contacted them immediately but could not speak to a representative. This was the first and last time I would buy from this company. The only way to reach them is by email so if you are not experienced with computers, don't waste your time or money with this company. Terrible customer service. Peggy Karver

Ordered cups that had a letter to Mommy from her grandsons first Christmas. The first cup they sent came in completely black (it was suppose to change colors to white in which the letter appeared). It didn’t change colors ( I tried everything by using heat and cold). I told them about it. They sent a new cup. It did the same thing. No writing - just a black cup. I think I paid $22 or so for the black cup that I could have bought at Walmart for $3

Absolutely terrible customer service. Ordered a mug for my partner off his new baby in November. Didn’t arrive for Christmas and now nobody is replying to me so I currently can’t get a refund. Very annoying and poor. Would avoid at all costs.