Gifts.comReviews of gifts.com

I wish I had looked them up. I was immediately issued a bunk tracking number. After a couple weeks of nothing, I sent an email. It was answered 3 days later with a simple "your package should arrive this weekend or next week", which is, of course, a generic response. I asked for a legit tracking number with no response as of yet. They prey on sentiment advertising these "Father/Daughter" type keepsakes, then scam people. Shame on you. Shame.

This company is very unprofessional. ************ Do not sign up with them ************* Read the reviews

SCAMMERS!!! DO NOT BUY ANYTHING FROM THESE PEOPLE. I ORDERED AN ITEM 2 WEEKS AGO AND IT HASN'T ARRIVED. I CHECKED THE TRACKING AND THERES NO UPDATE SINCE 31ST OCT. THEIR TEL NUMBER DOESNT WORK AND THEIR FB AND IG PAGES DON'T EXIST.

Terrible!!! Order was never received. Spoke with Molly in customer service, she was incredibly RUDE! She couldn’t even find the order, other than to say it shows delivered.

Ordered a gift and it got lost. Gifts.com did not offer to refund original order shipping. Didn't seem to care my dad never got his Father's Day gift. Very poor customer service and slow shipping.

I ordered this 2021 Hari Raya cookies Gift set for RM85, but Giftr.com.my did not deliver this set in this black paperbag with Selamat Hari Raya Aidilfitri. Giftr.com.my delivered with just a plain white paperbag with no Selamat Hari Raya wordings on it. This is not what they advertised in their website. Very disappointing! I suggest this Giftr.com.my advertise their goods as shown in their picture and as they will deliver them to your customers. Do not advertise nice pictures to impress buyers, but deliver goods which are not the pictures on your websites. Giftr.com.my is not trustworthy! 20.05.2021 Update. Giftr. apologised for their mistake and gave a jar of cookies as a token of their apologies, which is fair and justified. Let's hope this will not happen anymore in future.

Looks like I’m not the only one disappointed with this company! Have never revived my item- of course they have my money. Have never received tracking updates. Was hung up on three times. Wow- they should get zero stars.

Ordered a gift for my sister's birthday. Never arrived. I was tracking the order on their site and it kept saying the delivery date was Jul 23 - and so I kept waiting. Come July 24, I write to them asking why the gift was delayed and they tell me they simply cancelled the order! They claim they emailed me for details on customization on July 13 (which I'd already provided when I ordered). I went back and looked in all trash/spam/junk folders for their email - none! They refunded me the money - but only after I complained that the gift wasn't received. If they'd cancelled the order already, wouldn't they have processed the refund already and updated the order information on their website? Overall, I think somebody over there screwed up, and they don't want to admit it. Disappointing experience overall. If they'd at least admitted their error - I wouldn't have written them a 1-star review. They should start by being honest and admitting their errors.