We provide the best eGift experience for buying and sending gift cards to friends & family. Our digital email delivery system makes gifting fast & easy.
Giftnix (giftnix.com) has 179 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
giftnix.com
Website
giftnix.com
Category
Gaming
Location
Austin
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 7% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
They took my identification can then canceled my orser
They had me take a photo of my ID with my order number, item and i ordered and government id and then canceled my order. I believe they are stealing people identify online! Do not trust them. They replying saying that they can't find information matching reviews but that is a LIE as well! Do not trust this company! I used the same name and email to try to purchase a gift card!
Response from GiftnixJul 27, 2026
Hello,
We take all feedback seriously and always aim to resolve any issues as quickly as possible.
However, after reviewing our records, we were unable to find any order or account that matches your information, and you have not provided any proof of purchase despite our requests. Because of this, we’re unable to verify that this review reflects a genuine transaction with Giftnix.
If you did place an order with us, please reach out to our support team at [email protected] with your order number or the email address used at checkout, and we’ll be happy to investigate further and assist right away.
Our team works hard to ensure that all legitimate orders are delivered promptly and securely, and we’re always here to help genuine customers.
Sincerely,
Giftnix
FV
Frank V.
Unfortunately
Unfortunately, they ask for an ID and a selfie for no reason
Response from GiftnixSep 11, 2024
Hello,
We have requested that this user provide evidence of their experience; however, they have not responded with anything and we do not believe they have an account with us. If they do, please contact us at [email protected] so we can assist them.
Sincerely,
Giftnix
ST
Steve
Scam
Well, I have NO clue who they are, However they keep sending me fake invoices!
So how can they have 5 stars when obviously this is a scam? !!
In reply to there answer, I was told that they do hire models and there premium members cannot leave the site for 6 months. I do have there replies from both sites.
Response from GiftnixSep 11, 2024
Hello,
We have requested that this user provide evidence of their experience; however, they have not responded with anything and we do not believe they have an account with us. If they do, please contact us at [email protected] so we can assist them.
Sincerely,
Giftnix
PV
Patricia V.
This is a completely untrustworthy…
UPDATE. Haha! There were no "security issues." You are simply dishonest. And your people were also sarcastic and very unpleasant.
This is a completely untrustworthy site. They take an order, email you with a confirmed order #, and then cancel without informing you. Also, giftnix.com and carddelivery.com are the exact same company. Why do they need two different websites? I think this company is a scam and I think the people who have actually received their orders are the exception.
Response from GiftnixJul 27, 2021
Hello,
We are very sorry for your trouble with your order, however we were unable to send your order due to security reasons. Please understand you are buying virtual currency online and this does require additional verification as stated on our website. If you need anything else, do not hesitate to contact us at [email protected] so we can assist you as we do not have any additional contact from you about this issue.
Sincerely,
Giftnix
JU
Justin
Giftnix SCAMMED me
Giftnix SCAMMED me. DO NOT BUY FROM HERE. THEY RUN A SCAM THROUGH A PAYPAL LOOPHOLE.
I bought a $50 League of Legends gift card on March 25, 2019. I went through their full phone verification process, and the gift card was in fact delivered to me within minutes. However, when I tried to redeem it, it said the card was already redeemed!
I thought this must have been a mistake, so I contacted Riot Games customer support for help – the support agent told me the card had actually been redeemed SEVERAL WEEKS AGO, despite the gift code having just been delivered to me. I angrily forwarded my FULL CHAT TRANSCRIPT to Giftnix customer support, who after responding once asking for a screenshot of the error message, IGNORED ALL FUTURE EMAILS. They NEVER got back to me, despite me constantly emailing their customer support. I asked them to contact Riot Games themselves to verify this, but they simply ignored me.
As a last ditch effort, I went to PayPal and filed for a chargeback since I'd been scammed. After another week of correspondence, PayPal informed me that they'd be unable to help me because there was a loophole in PayPal's buyer protection policy which DOES NOT PROTECT DIGITAL GOODS. They knew I'd been scammed and an agent told me to write negative reviews, report them to the FTC, and file a complaint to BBB, but that there was nothing I can do to get my money back.
I'll never get my $50 back. DON'T BE ME AND FALL FOR THIS SCAM.
EDIT: Because I can't reply to Giftnix's response below directly, I will put my response here. Giftnix is LYING. I have the FULL CHAT TRANSCRIPT with Riot Games customer support showing that the agent clearly saying the gift code was redeemed "AT THE BEGINNING OF MARCH, SEVERAL WEEKS AGO". However, I purchased the gift card on March 25, 2019, and got this response from the agent on March 26, 2019. POST YOUR EVIDENCE, GIFTNIX, IN THE RESPONSE BELOW. SHOW US YOU'RE NOT LYING. I'LL UPLOAD PROOF TOO, JUST AS I DID TO PAYPAL AND MY BANK AND TRUSTPILOT.
Response from GiftnixMay 14, 2019
Hello,
We are very sorry for your trouble with your order. However after thoroughly investigating the issue with our Riot account specialist we did determine that the gift card was working and valid when the code was sent to you. It is also very possible there is a hold or issue with your League of Legends account. If you need any further assistance please contact us at [email protected] and we will do our best to assist you.
Sincerely,
Giftnix
MA
Matt
It is a scam
It seems everything is ok when you place the order. BUT they will ask you many times to verify your identity and the most important thing is you never pass the verification. And you are unable to cancel the order.
Response from GiftnixMay 7, 2019
Hello,
We are very sorry for your trouble with your order, however your order was refunded in full in the same day, as per your request. Please understand you are buying virtual currency online and this does require additional verification as stated on our website. If you need anything else, do not hesitate to contact us at [email protected] so we can assist you as we do not have any additional contact from you about this issue.
Sincerely,
Giftnix
MF
Monika F.
Giftnix NOT secure!!
How does Giftnix claim to be so secure and someone still managed to use my email and PayPal info without my knowledge? I got three emails from giftnix about an order I never personally placed for $1000. Someone bought 10- $100 "Steam" gift cards on my paypal account in the middle of the night. The order still went through even though I didn't verify any information. I don't understand how this happened. I filed an "unauthorized charge" report with PayPal so hopefully they clear it up with Giftnix. When I emailed Giftnix about the charge, all I got back from them was that they would remove my email from further purchases and that they couldn't refund money on gift cards sent through email that could have already been redeemed. Not helpful at all! This is $1000 we are talking about!
Response from GiftnixNov 6, 2017
Hello,
We are very sorry for the trouble you had with your account. We do our best to verify our customers and to make sure all orders on our website are legitimate. With this issue you will need to contact your original payment method for assistance with getting your money back. If you need anything else from us please feel free to contact us at [email protected].
Sincerely,
Giftnix
RM
Ray M.
SCAM - Stay Away!!!
I will never order from this website again. They charged my account but refused to send me my card until I sent them s picture of my drivers license. Very suspect behavior for an online purchase! I cancelled my order and still waiting for a refund.
Response from GiftnixSep 26, 2017
Hello,
We are very sorry for your trouble with your order, however your order was refunded in full in the same day, as per your request. Please understand you are buying virtual currency online and this does require additional verification as stated on our website. If you need anything else, do not hesitate to contact us at [email protected] so we can assist you as we do not have any additional contact from you about this issue.
Sincerely,
Giftnix