GiftnixReviews of giftnix.com

Wow, had a few successful transactions on this site and then I make a $20 order and they demanded ID selfies a retinal scan and some blood samples! Well, the id and pictures yes but I'm sure the latter are next. All this they decide to tell me after they take my payment and hold it forever so I can't buy a card somewhere else in the meantime. Very annoying. Then I get a response that's it's because Its such a large transaction... $20?! come on, don't you understand why this pisses people off. That's why this company does not have a five star rating and never will. Why settle for less and go with them? Especially when there are way better options available I now have found.

The verification process is unreal. Nowhere on the website are under the conditions does it mention anything about taking a photo ID and emailing it to them after everything is already verified. It was paid with PayPal. That's the reason you use PayPal. Now they won't refund our money filing complaint with Attorney General's office.

Scam Website. I made an order then was asked to verify my paypal email which does not make any sense. When one uses a paypal credit card, the paypal account is automatically verified. Any further requirements to verify is a waste of user's time. After this paypal email verification, it then prompts the requirement to manual verify using picture ID and photograph of self holding paper with order number written down. Why jump through so many hoops? No where on your website, not even your terms and conditions/services saids I need to provide a photo ID to place an order and the only reason giftnix requires this of any one is so they can sell your info. Update: You updated your website then you wrote your response. Seriously, can you try harder? Please understand that I can purchase digital or physical items elsewhere such as ebay and have not had the type of stipulations you placed on the customer. Actually, I was asked to do more than just send you an email from your paypal email address to show I had access to my paypal account. If I am writing your support from the same email address as paypal, then what other proof do I need? If you say you don't have any emails from me, then how did you find this post to reply to in the first place? Seriously, you suck!

If I could give this company zero stars I would. I ordered a $50 Gamestop gift card for my grandson's birthday and received an email saying it was delivered however my daughter in law never received it in her email. When I emailed giftnix they sent me a code and a pin number and when my daughter in law took my grandson to Gamestop to choose his gift there was only $7.00 on the gift card. I emailed giftnix and now I have to send my daughter in law back down there to try to get some sort of printout that shows the card only had $7.00 on it. A week later and my grandson still has no birthday gift. 8/2/16 UPDATE I have emailed back and forth several times with Giftnix customer support so it's very interesting they say they find no record of the problem. They have requested proof of the card balances however since I didn't purchase the gift card directly from Gamestop they are unable to give me any printouts showing the balances and where the card was used. This is very convenient for giftnix for obvious reasons. I forwarded the letter from Gamestop to Giftnix with a request to let me know if there is any way they can assist me but have received no reply. Buy your gift card directly from the source NOT GIFTNIX! You will have no recourse and lose your money should something go wrong. Update #2 There has been absolutely no communication from giftnix since my last update nor was any such "proof" given to me. Giftnix is replying to my unfavorable review with untruthful information. The reason I know there is no such proof is because I AM telling the truth. I have nothing to lose anymore, I've already lost my $50 but what I have to gain is possibly helping some other unsuspecting consumer to avoid the pit that I fell into when I used Giftnix. Update #3 After hearing about this dilemma, Gamestop NOT Giftnix issued a gift card to my grandson. A big thank you to Gamestop for going above and beyond in their customer service department. I can't stress enough, go directly to the source for your gift card especially for Gamestop, they have a customer service department that truly cares about their customers.