Giftcard ZenReviews of giftcardzen.com

Ok customer service they rejected my order and I can no longer buy gift cards from them. Waste of time! They did not give me any reason and that said they used a third party service

Started off GREAT, and then? Not so good. Ordered two high value cards, almost $500 each, and then had to fight for well over a week to get them to even respond to the fact that I could NOT USE THE CARDS as they were reporting zero balances. One of their "hero's of happiness" did e-mail day one, but after that? Nothing. I left messages, I e-mailed, I threatened to call my credit card company and dispute the charge *which I did wind up having to do. In the end, they did give my almost $1,000.00 back, but they sure took their sweet time investigating. I was able to call the company and find out myself when it was used, where it was used, etc. but they couldn't? All they had to do was keep me in the loop and I would have waited, but to say nothing, not call me back, etc? I would stay away from high value cards. They allege they have to "investigate" so you can't purchase them right away anyway most of the time. I own a business with a credit score over 800. I had also purchased many many cards from them, so I don't know what they were "investigating" in the first place. POOR CUSTOMER SERVICE. Lost a good customer over this.