bad card outcome and no refund or replacemnt card provided
I have purchased gift cards in the past and only once was the gift card bad and was replaced upon request. But this time a Christmas present gift card I gave to a relative was bad and verified by me was not refunded or replaced upon request. The support group acknowledged my request but did nothing and subsequently ignored by additional requests. This company is not to be trusted anymore they have turned into a scam.
EC
etzlerryahoo.com
i sold them a 60 dollar giftcard and…
i sold them a 60 dollar giftcard and followed all the steps do get my money and they have yet to send me my money its been over a month. the only respond to my emails 1 time and it was a generic pre writtin statement and i emaild them multiple times.
CR
Charmion R.
They gave me a used gidtcard.and would…
They gave me a used gidtcard.and would not refund me. I had to go through the bank and months libg investigation. I tried to get them to cooperate first to no avail. They are straight up SCAMMERS!!
TM
Tracy M.
I've dealt with GiftCardOutlets several…
I've dealt with GiftCardOutlets several times over the past few years, never had a problem. Not sure what changed but in the past month, I've had three gift cards with balance issues. Luckily, I received a refund for two but the third I've sent three emails and called and cannot get anyone to respond. Time to stop doing business with these crooks.
TC
Tevin C.
I gave them my $200 gift card and they…
I gave them my $200 gift card and they responded and told me that the card I submitted had $0 dollar balance. They took the gift card cleaned it out and lied about my balance this website is a scam
KE
Kevan
Avoid this company at all costs
Avoid this company at all costs. Purchased a gift card, and received it after a short Know Your Customer check.
The gift card didn't work - so I reached out to their support address and was told it was escalated. A week later, I had heard nothing, and they advised me they escalated to another team (sounds like its a 1 or 2 man operation, so I call non-sense). Waited a few more days, and eventually called bank who suggested a chargeback.
Bank submitted a chargeback, and that evening I finally got a response saying I would be getting a refund. 2 months later, turns out they didn't refund me because I started a chargeback, but then at the end of the chargeback period, my bank applied the charge again because the company provided evidence of the purchase. So they received the funds from me, and when I talked to them about it, they stated there is nothing they can do.
In the end, I bought a GC that didn't work. Was charged for it, received a temporary adjustment from my CC company, and then the charge was placed back on my card and those funds were released to the company. So I paid for a service that I didn't get, and the company agreed to refund.
I will be returning a call to the bank on this, but this company is a scam-ridden operation make sure you don't buy anything.
TO
Tommy
Theives and pirates
These thieves took my $50 gift card to dicks sporting goods. Incredible and evil. Once I put the card information in, I was IP blocked from their website the next day. Thanks, jerks. My kid can eat ramen noodles for a few days and wait a week until he eats again. This money was going to buy him groceries