Giant EagleReviews of gianteagle.com

The Giant Eagle store in Willoughby, OH may be good but the pharmacy needs a new manager. Why should I wait 3 days for refills on my prescriptions? I have been having problems with refilling my prescriptions so I switched to 90 day prescriptions. Yesterday I called in 5 prescription refills. Today only 2 prescriptions were filled. It doesn't do any good to complain because the manager is young and does not care about customer service. Ditto the store manager. The whole pharmacy should be overhauled. I will have to move my prescriptions elsewhere for better service.

I purchased two small steaks for $16.00 from the Giant Eagle on Hayden Run. They were so stringy and tough throughout that we were unable to eat them. Often their produce is moldy. I will never purchase from them again.

This is the 2nd time at tge frankstown road giant eagle thst my scanned advantage card did not register. And their sale items were not in the system.either.checked my receipt when i got home and found i was overcharged and none if my fuel perks were applied.attempted to contact customer support that is also fruitless. Finally got ahold of a libing person who informed me i had tonwsit 24 hours until my purchase registered in the system. Then received email response to my contact form.and was condescendingly told i need to .use my advantage card when i shop.i had repeatedly stated i scanned it and it did not register for some reason.i was overcharged on sale items my activated offers did not get applied mybperks were not applied.and i was grudgingly told as a "courtesy "they would give me some perks.i filed a complaint with the BBB. This store is horrible.i don't have issues at shop n save. addendum customer support blames me for their system failure. Claiming i did not use my advantage card.despite their system not having current sale items ringing up.

Don’t buy gift cards here wasted 150$ on an Amazon that was did defective and of course the managers declined me despite having the receipt so don’t buy a gift card or anything else here

Refuse to give more hours to stores for staff. Literally have to bribe customers with get to yes coupons because they can't be bothered to make sales and digital coupons even make sense or refuse to hold people accountable for reading comprehension on their sales tags. This company needs to close they don't care about customers or employees only fat wallets.

The Wadsworth Giant Eagle has an older male greeter that yells: "Hey, Grandpa!" to my husband when he walks in with our kids. He does this Every. Single. Time. It's rude and insulting. He frequents the store but as of today has decided to grab carts from the parking lot and will go in through the door by Starbucks so he doesn't have to be called out by the annoyingly fake greeter. Please tell him to stop calling people anything other than ma'am or sir, because he isn't going to want to hear it from me.

This review is on Store #66 in Chippewa, PA. My wife and I shop here on a regular basis. Jim and Corey in the butcher shop are the best!! This is one of the main reasons we go there. After getting my meat and groceries, the checkout lady was very rude and lazy!! I do not tolerate either. The cashiers name is Vickie. I placed 2 gallons of water on the conveyor belt along with other groceries. She told me to remove them from the belt so that she could continue (or something like that) I am 70 years old and hard of hearing. She then looked at me and said something like.... we talked about this and I need you to remove the bottles. Nobody, but Nobody talks to me like I am a child. I proceeded to inform her that I am hard of hearing and I did not hear her. I was very, very, loud in my response to her ignorance. Seriously!! She couldn't remove the bottles herself? She was probably 20 years younger than me. I did not see any physical issues with her. My guess is that she wanted to show her authority, or is very lazy. Or both.

Well, everyone I wasn't far off! Giant Eagle is now cited for their scales being off calibrated and over charging their customers. This should warrant a full audit of all stores and Giant Eagle brand affiliates.