I saw their ad on Google and gave them a 4000-word article on law. I'm surprised they did it better than I expected. Thoroughly researched and logical. It was for a paper that I'm writing.
EJ
Ej J.
I had an unpleasant experience, but the company took responsibilty for it
I had the most unpleasant experience when I got ready to select a ghost writer.
called himself i doubt if that's his real namentroduced me to a package for writing my book. I took it all in, and began asking some questions about a lower price I got from another similar sounding ghost writing company, Once I said i preferred the other company's pricing model, the rep became nasty and belligerent, calling me el-cheapo, and that they *his company would expose me as a cheap buyer all over the internet. (i can't say i'd mind that). The experience is worth noting considering John's promise was that they would do revisions, and be so cooperative. I had to question these promises considering he turned so "dark" just because i liked a lower price. I never signed the contract, but thought I should warn anyone looking to work with these guys.
The Company responded (read below) and assured me that their communications always should be on official email accounts from the company. That made me feel like the company doesn't deserve a bad review, only the Rep. I will give these guys a chance and update you on the service I get. Bravo for them taking responsibility for this encounter. Thanks.
Response from Ghostwriting UniverseMay 7, 2022
Hello Ej,
We hope you're doing well. We regret to learn about your experience. From our understanding of your review, you are not a current or past client/customer of Ghostwriting Universe. The account that you have mentioned is not our official account. We also confirmed that no conversation with you took place through any of our official accounts. Please know that our official accounts end with @ghostwritinguniverse.com. If you have received the email from Outlook, Gmail, or any third-party service, please be noted that it was not from us. We have previously had imposters using our name as a disguise, and we have reported such third-party accounts to the authorities as well. We went ahead to check our records, and we can confirm that you have not worked with Ghostwriting Universe in the past. We can also confirm that you have not paid for or purchased any services or products from Ghostwriting Universe in the past.
We would like to notify you that we have and will further investigate the case and take the necessary actions to resolve it. We take our reputation very seriously, and we always maintain a customer-centric approach in all our dealings. We value our clients the most, and it's our policy to ensure that all our clients are 100% satisfied with the work they receive. Our prices are also very user-friendly, and we offer the most affordable packages to our valued customers. If you have experienced anything otherwise, we believe that you may have received spam from an unofficial account claiming to be Ghostwriting Universe.
We also respect your decision about choosing another company for a better price. We believe it's your right to choose a better priced package. Please know that your argument with the person in question does not represent our company's stance and policy. We also strongly feel that it is not appropriate to use derogatory names for any of our prospects, and we have strict policies against it.
We would still like to sincerely apologize for any inconvenience you may have faced. With that, we would also like to restate that we haven’t interacted with you before. If you would like to file an official complaint, please email us at [email protected] or [email protected] for urgent resolution.
Sincerely,
Team Ghostwriting Universe
