Akin 'ikea' H.
i dont know if its just me
i dont know if its just me, or bad timing but the speed of replies is unacceptable, i havent been able to register my vape countless times and now am just waiting to hear back from customer services its been more than a week ive been without a working vape i have resorted to smoking again. if anything changes im happy to update. Now I just want to say I stand by what I said, BACK THEN ever since they have done NOTHING but the best and provided me with some of the best service. What you should expect when dealing with a 3 figure vape. The replacement process if anything goes wrong has been perfect and fluid. Emailed about me going away ina few days and just wanting to get it fixed as soon as possible I never believed that 3 days later I would have a replacement for my vape honestly one of the best company’s everyone makes mistakes things break. But if they will support or and fix the problems what’s more can you ask for?
Response from GHOST VapesMay 24, 2019
Hello Akin, We understand your disappointment with GHOST and agree that this is not acceptable. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Our Customer Service Manager has sent you an email to determine how we can resolve your concerns in a timely fashion. We are genuinely sorry this has occurred and we look forward to hearing from you. Many thanks, Team GHOST



