Joanna
Unable to cancel subscription
There is nowhere to cancel the subscription, although it says that it only requires "One click upgrade/downgrade or cancellation". laughable. Deceiving customers through this way. Why not create a business that keeps its customers by offering something that actually makes them stay. but no, they do it by not allowing the customer to cancel their subscription instead. really annoying, would have liked to spend my time on other much more important things. Have emailed them so we'll see how many weeks this will take. Update: so I got an answer regarding why I couldn’t end the sub, it was bc I “owed” them the month yet to come…. So they didn’t cancel the subscription, just kept trying to redraw money from my card and denying me to just cancel the damn thing that I didn’t even use.. So I had to pay them for the month to come to be able to cancel the damn sub. Fun! money well spend :) I hope this warned someone