CBW
The overall experience was positive
The overall experience was positive, from the first contact regarding my chosen vehicle of interest, to its delivery. My Sales Hero, Chris, was committed to answering all of my questions and concerns, and remained diligent throughout the entire process. The reason I didn't give Gettacar a solid 5 Stars was for the fact that, upon delivery, I noticed numerous scratches to the cars exterior and a sizable paint chip in the trunk lid. There is also a leather malformation or possible repair to the leather on the rear driver's side passenger seat. I was not informed of these prior to the car's delivery, and was slightly disappointed upon delivery to discover these appearance deficiencies; however, I decided to complete the transaction since it was a 3 year old used car and not a new car from a showroom floor; although, I would have appreciated a heads-up to its full visual condition, since I couldn't see the car in person before its delivery. All in all, the experience was pleasant and professional from beginning to end.