GetSmartHeart Reviews | Read Customer Reviews of getsmartheart.com

GetSmartHeartReviews of getsmartheart.com

3.961 reviews
Health Equipment

GetSmartHeart

About GetSmartHeart

Portable, 12-lead ECG Enabling 24/7 ECG Review – for Convenient,Accurate Diagnosis of Heart Disease – Anytime, AnywhereSmartHeart is the only subscription-based, portable 12-Lead ECG that can help rule out the presence of a heart attack and arrhythmias, with results in less than 30 seconds and full interpretation from a US board-certified cardiologist in under 30 minutes.Did you know that physicians rely on the gold-standard test known as the 12-lead ECG to diagnose heart conditions, particularly heart attacks and irregular heart rhythms? This sophisticated diagnostic tool provides a comprehensive view of the heart's activity, allowing healthcare professionals to promptly make accurate assessments and decisions.In contrast to basic ECG devices with fewer leads, such as 1, 3, or 6 lead variants, which offer limited insights into cardiac health, SmartHeart® stands out with its advanced technology. Developed by SHL Telemedicine, a leading provider and developer of advanced telehealth technology and clinical services for cardiac conditions, SmartHeart® represents a groundbreaking advancement in heart health management, giving you the confidence that you're using the best technology for your heart health.With its cutting-edge technology, SmartHeart® can detect both previous and current heart attacks, instilling confidence in its reliability and accuracy. This device and service go beyond traditional ECG machines, offering a comprehensive view of cardiac activity and round-the-clock connectivity to US board-certified cardiologists, ensuring you have the most accurate and up-to-date information about your heart health.Meet your cardiologists SmartHeart® is not just a diagnostic tool; it's a comprehensive solution that empowers individuals to manage their heart health. Its user-friendly interface makes monitoring heart health a breeze, providing fast and accurate results whenever needed. The SmartHeart Pro mobile app makes analysis quick and easy, allowing users to stay inf

GetSmartHeart (getsmartheart.com) has 61 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: getsmartheart.com
Website: getsmartheart.com
Category: Health Equipment
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 38% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GetSmartHeart reviews

Showing 13 reviews with 1 star · Clear filters

George G.
Jul 12, 2025
Dishonest
Dishonest at best.
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William B.
Jul 2, 2025
Low quality
Low quality. Hard to get ahold of customer service. I had to get BBB involved to get them to contact me.
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PATRICK B.
Dec 24, 2024
Horrible company
Horrible company. Billing is a joke paid over $500 for false ecgs etc billing after paying in November over $300 send multiple invoices non educated people working for them. Trying to say they bill backwards Accounting mgr is a joke with looks like less than high school education
Response from GetSmartHeartJan 5, 2025
We’re sorry to hear about your experience and appreciate your feedback. To address your concerns, our records indicate that all ECGs performed were accurately billed. Our team also provided a detailed breakdown of charges and billing periods to ensure transparency. We strive to deliver a seamless experience, both in service and billing, and we’re happy to clarify any additional questions. For further assistance, please reach out to our customer care team at 1-877-777-9794 or [email protected]. We’re here to help.
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Tabitha I.
Apr 29, 2024
Very terrible company
Very terrible company, and customer service. I was happy to receive everything and have a little piece of mind having the device on hand and needing to use it if be. But I never received my activation email which I was unaware of needing until I received the device and needed to use it and linked the device to the Bluetooth to my phone and downloaded the app and realized then. I searched my email, junk, spam, inbox and all. Nothing! Emailed them and got the silliest response, emailed back making them aware that they totally over looked or ignore my question in the email and they didn’t help me. No response. Just got billed for nothing and I’m not happy! Now they want me to pay for shipping to ship everything back since I cancelled… I don’t think I should have to cover the charges to ship back for something I never got to use due to their poor customer service that was no help! I still have every email from the interaction of me trying to get my activation email to use the device!
Response from GetSmartHeartMay 1, 2024
We're truly sorry to hear about your experience, and we apologize for any inconvenience you've faced. It's important to us that our customers feel supported and have a seamless experience with our service, and we regret that we fell short in your case.Please rest assured that we take your feedback seriously, and we're actively working to improve our processes to prevent similar issues from occurring in the future.
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Wayne B.
Apr 17, 2024
I can't access anything as it won't let…
I can't access anything as it won't let me set up an account and won't send me a change of password link. Please give me the info to return this waste of money device.
Response from GetSmartHeartApr 17, 2024
Thank you for reaching out to us. We apologize for the inconvenience you're experiencing with accessing your account and setting up your device. Our customer support team has made multiple attempts to contact you to assist with resolving this issue, but unfortunately, we haven't received a response. To help us better assist you, could you please provide us with your preferred contact method and availability? We want to ensure that we can address your concerns promptly and efficiently.
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