We are a team of individuals that do no settle in for the bare minimum. We strive for perfection, your satisfaction is our primary goal and we do work hard to attain it. We bleed digital; we are a born digital company and understand the needs of all of our clients to the fullest. We take great pride in what we do, and to see your business flourish takes us to a whole new level of creativeness. We do not stop until you are a hundred percent satisfied!
Get Set Go Web (getsetgoweb.com) has 55 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
getsetgoweb.com
Website
getsetgoweb.com
Category
Internet & Software
Location
San Jose, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 4% of reviews.
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Most recent review: February 2022.
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This place is terrible. Do not use them to build a website. Adam and his staff don't listen. I spent hours on the phone to build my website. They take a week to respond and everything they built is nothing we talked about. Gave it a try again still comes back a month later all wrong. we talk again and again everything all wrong going on 3 months still no website. I should of known once a place doesn't take a discover card not to do business with them. Bad service bad follow up. Do yourself a favor and shop other places.
AL
AZ L.
SCAM Artist !!
SCAM Artist !!! One person Tell you one thing then have another person call you to charge you extra money would send anyone to work with them if it was a free service
PR
Paul R.
GetSetGoWeb: More detailed review
More detailed review: Explanation to one of my banks
At the beginning of October 2019, I signed up to have 2 E-commerce websites made-GetSetGoWeb salesman (Eric) made deal for $1600 for both. He said in about 6-8 weeks they would be online ready for sales, with support for 3 months for any glitches etc…only hosting fees for each year if I used them for that.
I asked them about people searching in Canada vs the states-they said .ca would show up if they were in Canada, and .com if they were in USA. (there was never any mention of extra charges).
It took about 5 weeks before they gave me links to demo sites they were working on (template sites - they put a few of my product pictures on) I gave them a lot of product excel files with pictures, prices, products etc….they took another 1-2 weeks, and did almost nothing. I talked a few times with them on the phone, one time they said if more than 500 products they had to charge me $2500 more, also said they needed to charge $2500 more for PHP(almost every website uses this as default as i found out). I said no way, and I’d get back to them. I sent email for a conference call to talk about all the upsells delays etc….on the conference call, it was exactly like a “used car dealership scam” they were starting at 2500 , down to 1500. I said no. They called me 2 days later and said $600, I reluctantly told them ok.
I also asked for a detailed invoice-took them over a week to get me one-wasn’t detailed at all, they were charging my credit cards different amounts until a charge went through for them. Then they would tell me about it after, and try to get me to pay the rest.
Week after that, I was asking them why all information my bank wanted on websites weren't, why plugins weren’t working etc. (I paid for plugins and updated then all myself) They said they were working on it, takes time etc….then this time, they said they needed an additional $2500 to integrate the banking information (that is supposed to be in their ECommerce contract already) plugins for online payment----that’s when I told them absolutely not, there was never any mention of that at the beginning, and these being ecommerce websites-that should have been a normal part of it!!
I sent emails, phoned and threatened to fire them. Got Mark-he sweet talked me, told me no more charges at all etc…website would be awesome very soon, don’t worry etc…..
After 7-8 weeks, I was getting really annoyed with the delays on the websites, I told them I wanted full access (on phone and in emails) I told them I wanted to be able to start putting my own products on there as they were too slow. I got nowhere with them, told them they would be fired in a few days if not 100% ready to go very soon.
I also told them a few times to buy my .ca and .com domains many, many times. They finally bought 2 domains (.com only) at about 7 weeks. I told them what about the .ca domains? Samantha (project manager) said she was told it would be $600 for those!! ( I researched, and bought both domains from GODaddy for $14.95 for a full year!)
They were even trying to get me to spend another $2500 for SEO keywords for indexing and some advertising for 3 months. (google keyword searches) (new website company charges only $100 a month for that)!
I sent final email firing them. (advised also to do this from my bank).
I do not trust them, scamming me for more money, while just delaying everything on my sites. Both websites are still useless after 8+ weeks. Still in a template latin format that will take months to sort out.
Record everything, take screenshots if you even think of using this company!
Response from Get Set Go WebMay 7, 2020
Mr. Row,
Thank you for your feedback.
However, it’s extremely sad and unfortunate to see your response which is completely based on lies and majorly written to cause damage to our professional presence. Design is a very subjective matter and it’s a difficult process which may takes days and weeks at times.
The initial website design mock-up/design concept was shared with you in 48 hours but since we do offer unlimited revisions and respect our client’s opinion, we had to wait for your feedback for days causing major delays.
The referred domain names and securing/occupying them is an obvious additional service. They always have a fee associated which needs to be paid in full for at least a year. We specifically said ‘NO’ to secure those domain names when you did not paid for them. By this time, you had already wasted so many days in late responses which extended and massively affected the committed timeline.
Quotes were always provided to you based on your request each time, regarding a service but we never pushed you into a sale or run a transaction without your permission or authorization. Never! In fact, we always respected your decision and acknowledged with your understanding.
Lastly, with all the above hassles created by you since the beginning; we had to issue full or 100% refunds of your website along with both website being live, up and running till now. If you would have been ethical then you would have never wanted those websites go live, up and running.
OO
olusola O.
They don't know what they're doing
This is not a good company to deal with, fail to deliver, they kept sending the same thing over and over, keep saying the same thing .... Joseph ... oh give me 2-3 days it will be ready lyers after pay them $1400 they requested for more for almost one month now they still can't deliver, just asked them to refund my money, be careful they look like scammers, they delay my business waited my time and lost a lot of money, avoid them, Ryan, Joseph, Travis and Mark Stanton all of them at get set to go inc
Response from Get Set Go WebMay 8, 2020
Mr. Onifade,
Thank you for your feedback.
You wanted an e-commerce website for printing services and also wanted to include a 3rd Party API Integration but you never gave us the access to that API. Without that access, we could not complete the entire functionality as desired.
Having said that, you were also failed to provide us specific categories for the products that should have been appeared on the website. We had no info about products and not even the names or pricing at all. No clear directions were given regarding the design initially and lastly no payment gateway details was given to us so we may resume and complete the website.
All in all, it was meant to be a disaster since you never cooperated with us on workable data which we always wanted from you since the very beginning.
With all that being said, we have been an ethical business and have returned 100% of your money back to you so you might invest it wisely!