Fuad M.
Abu dhabi rentacar experience that feels cheated
I rented a car in Abu Dhabi from April 14th to 19th based on my order from website. There was refundable deposit, and i paid it. Contact person and client manager said that this amount will be paid back during 15-20 days. The contact person said that for the duration of the car's lease, an amount of 140 usd was calculated for taxes and fees and this amount would be deducted from the refundable deposit amount. (in negotiation proses he said this deposit is for cases crash or any damage) Even though 3 months have passed since that period, I can't get any payment back. Each time, the employee of the company extended the time by saying that the payment will be made tomorrow or this week, there was some problem, etc. That person doesn't answer my phone and messages anymore. I feel cheated and unhappy. Please help me recover my rights and prevent others from experiencing this shameful scam. Company name: LimousineMasr Emirates company Contact person: Ahmed Samara Contact persons phone: +971 52 137 8541 Email: limousinemasr12#gmail.com Getrentacar Booking ID 197459
Response from GetRentacar.comJul 21, 2022
Hi , Thanks so much for bringing this issue to our attention and please let me apologize for the unacceptable way in which you’ve been treated. Keeping our customers happy is our number one priority and I’d like to ask you for another chance to retain your custom. We will contact LimousineMasr Emirates company to resolve the issue as soon as possible.




