Timothy B.
I ordered a pair of EarPods on the 6th…
I ordered a pair of EarPods on the 6th June. My payment was deducted straightaway and I received a confirmation email, which stated to allow 30 days for delivery. No further correspondence received and after 30 days no sign of EarPods. I sent an email to support@getplaybeatz but got no response. That’s when alarm bells rang and I found this review site indicating it was all a scam. I genuinely believed I had been and my money was lost. On the 15th July and out of the blue I got an email from support@getplaybeatz stating my EarPods had been posted. I was sceptical but 3 days later they arrived in the post having been despatched from the Netherlands. They appear to be genuine and came packaged in a small shrink wrapped PlayBeatz box. So they did arrive after all and hopefully this might give you some hope that all is not lost. I gave them 2 stars only as their customer service is seriously lacking. Tim (UK)