Lestra W.
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. I HAVE CALLED MY BANK THEY WILL TRY TO GET MY $$ BACK. I GOT A CUSTOMER SERVICE REP. SHE COULD NOT TELL ME THE NAME OF THE COMPANY WHEN I ASKED.....WHAT?
Getplaybeatz is listed under Computers & Phones.
Getplaybeatz (getplaybeatz.com) has 41 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Lestra W.
DO NOT ORDER FROM THIS COMPANY. I HAVE CALLED MY BANK THEY WILL TRY TO GET MY $$ BACK. I GOT A CUSTOMER SERVICE REP. SHE COULD NOT TELL ME THE NAME OF THE COMPANY WHEN I ASKED.....WHAT?
Linda K.
TOTAL SCAM. Never received product (I stupidly ordered two sets of the earbuds as Father's Day gifts). Paypal account was charged same day as purchase (19MAY2020) and I have contested the payment but Paypal tells me it was a legitimate order! The order may have been legitimate but the product was never received. No response to phone calls or emails. Lesson learned
derek W.
This Playbeatz site is a scam. DON’T DO IT! I ordered the headphones over four weeks ago and never heard a word back. The payment went through but nobody contacts you about the shipment. I hope they get buried by Apple. Very dissatisfied customer.
Haleem Abu A.
We placed our order on May 1st and its been more than almost 2 months with no reply, Im on chat with one of their customer service team hopefully she can help . apparently its a scam and we have lost 100$!! if its true we should take an action toward this scam!
Tina
I too ordered a pair on 31 May. Had confirmation email and nothing else. 30 days isn't quite up but no emails are answered and you can't get through to customer support. It must be a scam.
Tracy Z.
DO NOT order from this company. Not only was I charged TWICE for my CANCELLED order I have never even gotten the courtesy of a reply.
customer
Order placed Thursday, May 21, 2020. 15 emails. This is todays: Here we are 11 days later and still no response from your company regarding my refund you stated you were going to complete. Your company has no customer service values. I am grossly disappointed that I was a fool to try and do business with your company in good faith. Bottom line I lost a total of $58.94
Pat G.
I ordered May1, 2020, My card was charged within 24 hours. Received email "Your order has been placed: we will notify when order ships" Still no shipping notice, no product. Chatted X3 (always requesting an email "in case you leave the chat".) 1 chat confirmed my order, 1 chat offered 20% off, 1 chat yielded nothing. 2 phone calls: 1 - "in the queue and should ship within 2 weeks - that would have been by May 22. Didn't happen. Phone call 2 (midnight) - "due to large volume of calls wait is more than 10 minutes." After 15 minutes disconnected from their end. I had checked the site prior to purchase and there was nothing indicating scam at that point - or else I didn't search well. Now, wondering about refund. Plan to notify my card company. Update 6/28/2020: all ads gone from Internet. Disputed charge w credit card Co. Which credited my account. Within 24 hrs of dispute, received an email from PlayBeatz support - they were refunding my credit card company and “ if/when product arrived, please return it”