NotionReviews of getnotion.com

Response from NotionFeb 8, 2021

Hi JWalker, Thank you for your review of the Notion DIY Home monitoring system! We are happy to know that you were able to connect and configure the system with ease. As for the issues you're having with the motion sensitivity with your front door sensor, our team will be in contact with you shortly so that we can attempt some troubleshooting steps with you in order to correct the alert issues. Look for our email within the next hour! We are always more than happy to make this a completely pleasant experience for our Notion customers!

Response from NotionJan 11, 2021

Hi Pamela, Thanks for your positive review! Please feel free to reach out to us here at Notion Support at any time you have any questions or require assistance. Best regards and Happy New Year!!!

Response from NotionDec 15, 2020

Hi Joe, Thank you for your positive review and feedback on the Notion Home Monitory Kit! We are sorry that you had issues with connecting the bridge when you changed internet providers. If you have any issues again or need assistance with walking through any sort of issues you may experience, know that our team is available to help you any time Monday through Friday, 8a to 6p MST at 1-877-668-4660, or via email at [email protected]. As for the battery life indicator on our Gen 3 kits, this is a new feature we implemented recently. Any other batteries used (come time to replace the batteries in the sensors) may not accurately be acknowledged by this feature. We are still working on improving this feature as it is based on the readings based on the basic batteries initially provided in the kits upon installation. As of now, we do not have any information on our next release update to improve this feature, allowing for the acknowledgement of other battery types (ie. rechargeable batteries, etc..). Please bear with us while we work on this! In the meantime, please feel free to reach out to us if you have any other questions or require further assistance. Best regards and Happy Holidays! Dee @ Notion Support

Response from NotionNov 16, 2020

Hello, Thank you for reviewing Notion! I'm so happy to hear your thoughts and I'll be sure to pass on your feedback to our team. Best, Aurora @ Notion Support

Response from NotionOct 26, 2020

Hi Allen! Thank you for your wonderful review! We love hearing from our customers! We are sorry that the initial connection to your WiFi was a bit challenging, but we are happy to know that your home system is now functioning perfectly. You are most definitely in good hands with Notion - please let us know if there's anything you need! Best regards, The Notion Support Team

Response from NotionOct 22, 2020

Hello, Thank you for leaving a review! Your feedback allows our team to continually grow and improve, and we appreciate you sharing your thoughts. Best, Aurora @ Notion Support