NotionReviews of getnotion.com

4.1532 reviews
House Sitting & Security
1624 Market Street Ste 300, Denver, Colorado

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Notion

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About Notion

Protect what you love with Notion. Monitor your home, apartment, vacation property, or small business with a single sensor, no matter where you are.

Notion (getnotion.com) has 532 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: getnotion.com
Website: getnotion.com
Category: House Sitting & Security
Location: Denver, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 54% of reviews.
Latest: Most recent review: November 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Notion reviews

Showing 64 reviews with 1 star · Clear filters

Dave S.
Aug 14, 2021
My notion system worked for about a…
My notion system worked for about a week before one of my sensors died. Customer service told me that they were going to send a new sensor 3 weeks ago. I haven’t seen it or heard back from them after I inquired about what was going on.
Response from NotionAug 18, 2021
Hello Dave, Thank you so much for letting us know about your experience with Notion. I'm so sorry to hear about the trouble you've had, and I understand your frustration. I just reached out to you directly via email, to let you know that your complimentary replacement Notion Sensor was expedited with overnight delivery. Please let us know what else we can do to make this right! Best, Carissa @ Notion Support
Charles S.
Apr 20, 2021
Doesn’t work with my bridge
Doesn’t work with my bridge
Response from NotionApr 20, 2021
Hey Charles, We are so sorry to hear you are having some trouble with your Notion bridge! Our team will reach out to you and offer some assistance so we can get you up and running.
Mark
Feb 28, 2021
Keeps loosing connection with wifi.
Keeps loosing connection with wifi.
Kate N.
Oct 19, 2020
Incomplete system that cries wolf.
I received the first part of my system from my homeowners insurance company. If they provide the system, it must work great, right? Wrong. After buying a whole lot more sensors to do the whole house, I end up with sometimes hundreds of false door openings and closings in a day or night. Re-syncing the devices doesn’t help and complaints get you one email to help and no response if you respond to their email. There is no siren available that I can find, although I have asked about it in two emails to two different customer service reps. This system is good to give the police an estimated time of death if you get killed by an intruder, but won’t give you an opportunity to wake up and defend yourself. Not what I wanted in home security.
Brent
Jul 31, 2020
Never connected
Never connected, wouldn't alert you if there was an incident. I guess you get what you pay for, and I didn't pay for the system. I feel like you should return the money to Penn National for the test pilot program. You don't send enough sensors to cover an average to small house like mine and there were no instructions on where to install. I would never pay for this.
Response from NotionAug 17, 2020
Hello, Thank you for the review. While I see we've also emailed you, please accept my apologies for the trouble you've had. If you would like to troubleshoot with our team, please don't hesitate to reach out to our support team at [email protected] or by phone at 877-668-4660. Best, Aurora @ Notion Support
James J.
Jun 12, 2020
Terrible product..
Terrible product... Notion did not alert me when there was severe leakage under my sink in the kitchen. I have another product from another company for my bathrooms and it alerts me instantly whenever there is a small leak. Notion did apologize, but after 2 months of back and forth emails... they are still "discussing" internally to cover the damage this caused to my kitchen cabinets (they are lucky that I caught it before it damaged the floors or caused mildew/mold growth).
Response from NotionJun 12, 2020
Hi James, Thanks for your review. I understand that your ticket regarding the leak in your kitchen is still open on our support desk. I wanted to extend another apology for the time that it has taken to discuss this situation on our end. I assure you that our team will follow up with more information regarding this situation as soon as I have any other information that I can share. Please feel free to follow up on the original ticket if you have any other questions that we can answer in the meantime, Best, Julian @ Notion
Joan
Jan 24, 2020
Great idea but they failed quickly
The Notion sensors are a great idea, but I put out 5 sensors for various purposes (water heater, window, sliding door, garage door, under kitchen sink), all 5 failed within a few months, and the app shows only one of them disconnected. I really was excited about having these to help protect my home.
Response from NotionAug 18, 2020
Hello, Thank you for the review. Our apologies for the delay. Our team is always happy to help however we can, and we would be happy to troubleshoot. Please don't hesitate to reach out to our support team at [email protected] or by phone at 877-668-4660 and we will be happy to look into those sensors for you. Best, Aurora @ Notion Support
Stephen
Jan 24, 2020
It tells me when the door opens
It tells me when the door opens, thanks, but it really does nothing else worthwhile that I can see.
Response from NotionAug 18, 2020
Hello, Thank you for the review! Our apologies for the delay! Our sensors are multi-functional and can alert you to different things in your home such as doors and windows opening, sounding alarms, temperature changes, and water leaks. If you ever have any questions about our products, please don't hesitate to reach out to our support team at [email protected] or by phone at 877-668-4660. Best, Aurora @ Notion Support

NotionReviews of getnotion.com

About Notion

About these reviews

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NotionReviews of getnotion.com

Notion reviews

My notion system worked for about a…

Doesn’t work with my bridge

Keeps loosing connection with wifi.

Incomplete system that cries wolf.

Never connected

Terrible product..

Great idea but they failed quickly

It tells me when the door opens

About Notion

About these reviews

More in House Sitting & Security

Southern Charm Inspection Services, LLC

Magnolia Home Inspections

DS Home Inspection Services, LLC

G4Direct

Notion reviews

My notion system worked for about a…

Doesn’t work with my bridge

Keeps loosing connection with wifi.

Incomplete system that cries wolf.

Never connected

Terrible product..

Great idea but they failed quickly

It tells me when the door opens