D T.
System is easy to install
System is easy to install. To expand from the initial package recieved is overly expensive. I do like the app. Easy to navigate.

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Notion (getnotion.com) has 532 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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House Sitting & Security
Excellent

House Sitting & Security · Nashville, Tennessee
Excellent

House Sitting & Security · Fort Washington, Maryland
Excellent

House Sitting & Security · Hamilton, Ohio
Excellent
Showing 76 reviews with 4 stars · Clear filters
D T.
System is easy to install. To expand from the initial package recieved is overly expensive. I do like the app. Easy to navigate.
Darci Z.
It is a nice feature but the app is not the best. There have been glitches that required another piece that had to be put up. Having it gives me an insurance discount so I keep them up.
Response from NotionFeb 1, 2022
Hey Darci, Thank you so much for taking the time to leave Notion a review! We really appreciate the you and other customers let us know how using Notion is going. I have made sure to pass along your comments about the Notion app to the rest of our team! Improving the Notion app for users is a high priority of ours. Thanks again for your kind review as well as providing suggestions for improvement! I hope you have a great rest of your year.
Muhammad A.
At this moment,! I feel it is good; more can be expressed minimum 6 Month period is gone.
Response from NotionJan 19, 2022
Responded to customer on Trustpilot!
Robert C.
I have the settings set for alerts when I am away but still don't get alerts unless I open the app to check.
Response from NotionNov 8, 2021
Hi Robert, Thank you for your feedback. Our apologies that you are not getting the notifications for your Notion monitoring system as needed. In your notion app you can access your notification preferences by going the 'System' tab and then go to 'Notifications' tab to make any changes. We will reach out to you personally to troubleshoot this issue in detail. Thank you for using the Notion monitoring system.
Kimberly B.
My Notion wouldn't sync my front door so I had to get magnets. They sent me the magnets at no charge and after receiving the magnets so far no more issues
Ahmed S.
Could be more compatible and interoperable. I used SmartThings and need to use IFTTT to bridge it. It would be great if the sensors directly worked with it.
Response from NotionSep 28, 2021
Hi Ahmed, Thanks for your feedback! I'm glad to hear you're having a positive experience with the system, and your feedback is very helpful for us as we prioritize future developments. I'll be sure to forward your comments to our team for review. Best, Julian @ Notion
Collette F.
Ordered the wrong sensors and Notion staff helped set me straight, return the incorrect product and reorder the proper sensors. Thanks
Response from NotionSep 22, 2021
Hi Collette, Thanks for your review! I'm glad that we were able to sort out the issue with your order. If there's anything that would improve your experience to make your review 5 stars, please let me know and I'll be happy to forward your feedback along to our team.
Santiago
Notifications pop up 2 mins after door is actually opened
Response from NotionSep 13, 2021
Hi Santiago, Thanks for your review about your Notion system! I'm sorry to hear that your alerts sometimes take a couple minutes to come through. That timing can be affected by the WiFi signal in the home, the signal to your phone as well as some processing time along the way. Perhaps try switching your phone from mobile data to local WiFi to see if that improves things. Otherwise I'll be in touch with an email to check in. Feel free to respond to that and we can troubleshoot this together. Best, Julian @ Notion