NotionReviews of getnotion.com

Dreadful! Dreadful! and downright Dreadful! Don’t waste your time. Sensors don’t work and the ‘bridge/base station’ kept dropping out even though it was three feet from my modem. I’d set it up and worked for about 20minutes then I’d get messages saying it wasn’t working and I’d have to the install the whole thing from scratch. Well after the sixth time in two days I gave up. Called Custer service to complain only to be told to keep trying. I gave it another try as they said it would ‘settle down!’ Not sure how that works. After another three attempts. I’ve given up. I now have damaged plaster on my ceilings as a result of trying to remove the sensors that I placed where they said I should. I’ve a good mind to bill you for the damage to my plaster. Or put in a claim but given this is your idea of customer service then claim would likely be a moot point. Any way I’ve move my insurance to another company Fool me once!!!!!

I had my Notion set up, and it was working great. I got a notification in the afternoon, then around 2 hours later, nothing. I tried to sign back in and it says it was an invalid email, and I didn't have an account. So, I resigned back up, and now it says the bridge is taken by another account. Well, NO KIDDING!! I emailed customer service and they got back to a few days later. I replied to the questions they asked me and I never heard back from them, so the customer service was worthless. Not too happy! Now I have to call in and try to figure it out.

I am being forced to use it by my insurance company to keep a discounted premium. I already have a security system

I have had endless trouble with these sensors. After weeks of trying to connect the bridge, notion sent me a new bridge. Tried to connect this new bridge but kept recognizing the old one. Tried uninstalling and reinstalling but still goes back to the old one. No option to add another bridge. Cannot get any assistance with notion because they are always closed. I work FT so not at home in the hours they are open. It's been a very stressful journey with no end in sight.

I had a water leak and sensor never alarmed Caused mold growth and expensive repair I don’t think Notion works as advertised for

Install was easy but after 1 day it stopped working Says ops invalid username or password Retried with correct password and email still same issue Reinstalled now it says bridge is taken by another system Notion wont respond to any emails Bad customer service. Buggy system Dont waste your time

Total waste of time. The app constantly signs you out, so the whole notification/alarm function is entirely useless. And although it lets you set it up as though you won’t receive certain notifications while you’re at home, whenever you are logged in, you’ll still get an alert every time you open a door. Live with another human person? Yeah. It won’t recognise that they’re one of the people meant to be in the house (their phone, anyway), and not alert you every time they open the door, despite your settings. The whole system is complete trash. Don’t waste your time.

This product is really bad, the signal drops off and it's almost impossible to reconnect, it's a waste of money and time. YOU LITTERALLY HAVE TO RECONNECT IT EVERY DAY. ITS A ZERO STAR FOR ME.