Hi William!
Thank you for your wonderful review!
We love hearing from our customers!
You are most definitely in good hands with Notion - please let us know if there's anything you need!
Best regards,
The Notion Support Team
GB
George B.
The product works excellent and the customer service is excellent as well.
The product works excellent and the customer service is excellent. I had a small issue with one of my sensors and they responded quickly and rectified the problem. Excellent company would definitely recommend to all my friends and family.
Response from NotionFeb 26, 2021
Hello,
Thank you for your review! We are so happy to hear you had a great experience with our product and our support team.
Please don't hesitate to reach out if you require any further assistance!
Best regards,
The Notion Support Team
GA
Gaurav
Great customer support
Very responsive customer support that focuses on resolving the issue ASAP. Great experience overall.
JS
Joel S.
Love ❤️ it!
Notion is a great product with excellent customer service.
Response from NotionFeb 22, 2021
Hi Joel!
Thanks so much for the wonderful review! We love knowing that our team was helpful and that you were able to have all questions and/or issues resolved - we definitely take pride in helping our customers to the fullest extent!
Please feel free to reach out if you require any further assistance!
Best regards,
The Notion Support Team
GC
Gregg C.
It gives you peace of mind and it does…
It gives you peace of mind and it does a great job.
KB
Koty B.
Notion - what's all of the commotion?
I put the bridge on the second floor and the router was in the living room. I put one sensor on the side door and one on the front both of which are one floor down. At first the bridge was being snippy with me saying error. Happened like three times, but Hippo policy said install it or lose your discount. So fearing for my wallet, I continued to try to get the bridge running and finally it worked. My guess is if this is anything like the 2.4 ghz wifi bulbs (no hub ones) out there, the bridge during initial setup should be close to your phone and the router (the router for me was just at the bottom of a set of stairs and this bridge at the top).
That was honestly the most painful part (way more painful to wait for the spectrum modem to stop rickrolling me by staying on a blue color indicator for internet before crushing my soul by fading out and back to white). Adding sensors which I did after sticking them up was neat. I like how easy it is to get it off the mount and the batteries are easily accessible as is the qr code. It doesn't tell you humidity (which I was curious about) and for the price of a multi-purpose sensor I was hoping for a little bit more. However having the temperature at least noted is a boon (especially if you have an upstairs bathroom and you were going to put one up there for the water sensor). With the IFTTT integration you can with a free account set up a rule where if the sensor reaches a max or min temperature do something with a smart thermostat). Nest users will already know IFTTT probably doesn't have much going on for them, but I was looking at an Ecobee one and there was plenty I could make it do in response to these triggers. Some were weird like why would you make a schedule based on temperature sensed... (bro shouldn't you have set up that schedule already..?), but that's not relevant to Notion. Also kind of confusing the min and max temperatures used for IFTTT trigger are not set in the IFTTT app, but rather by clicking on the sensor in the Notion app. You have to go to each sensor if I'm not mistaken which seems painful, but come on it's free and I'll not be a choosing beggar. So yeah if you put one upstairs then you'll not need to buy a separate temperature sensor. If you have no bathroom up there though, then honestly price shop.
For door sensing the notification that the door has opened or closed is impressively fast. It was about 2 seconds. In the app the door still appears closed when it's open. This is because every time there's a change to the info reported prior to the sensor going off, the screen needs to be refreshed. I believe there's a drag down and refresh option, but don't quote me on that. It's intuitive enough to refresh it so you'll figure it out.
I feel like these would make good window glass breakage sensors if stuck on the window, but considering there's a magnet accessory that only works if used with the sensor it might require even more money than just a regular two part magnet. I'd price shop.
All in all this was not purchased and was freely provided to me by my Hippo Insurance policy. It's small and slightly stylish even. I don't know how I would go about moving it, I'm hoping there's a replacement mount sticker I can get for a cheap fee or make one myself with command strips. I would like 4 more to use just as water sensors, but I'm going to make sure I can't just use a water sensor and save some money. If adding more notion saves me more on my insurance and Notion continues providing me with subscription free notifications on my phone and IFTTT integration, then I would totally just get their sensors and be done with it.
I also want to say that I've been looking for a security alarm system. I was thinking it should be Wyze since they are turning heads with their cheap costs and system is easy on the eyes. Notion security system is going to be $15/mo I believe I read somewhere. It's a bit high for me. If there's a free plan with no professional monitoring though and their system looks as decent as these sensors and they keep standing behind their product (it's both reassuring and little sketchy that we are already on v3 sensors and bridges - but WAY less sketchy that the hippo policy got me the latest version equipment and not a version 2 or 1 because they wanted to get rid of the stock), then perhaps I'll motion for more Notion after I put on some more hand lotion.
Response from NotionJan 19, 2021
Hi Koty!
Thank you for your wonderful review! We love the amount of detail you went into regarding the entire process activation of the Notion System!
We love hearing from our customers! We are sorry that the initial connection was a bit challenging, but we are happy to know that your home system is functioning perfectly.
You are most definitely in good hands with Notion - please let us know if there's anything you need! (if you need extra adhesive, just send us an email or give us a call and we'd be more than happy to ship some out free of charge) Also, just so you know, Notion doesn't charge to maintain your system - even if you move on to another insurance company, the Notion kit is still yours to keep and maintain without any fees - ever!
Best regards,
The Notion Support Team
TI
Timothy
Works great
Works great. Already saved me from a flooded basement when my water heater failed.
Response from NotionJan 12, 2021
Hi Timothy,
Thank you for your wonderful review! We love hearing how our product helps our awesome customers feel so much more secure, offering that added peace of mind and protection! You are most definitely in good hands with Notion - please let us know if there's anything you need!
Best regards,
The Notion Support Team