Launch MedicalReviews of getmyphoenix.com

Ordered in October 2025. It's now January 2026. Despite numerous phone calls, speaking with someone there, and receiving assurances it was only a week or two away from being shipped, still nothing!! Now when I call no one picks up. Do not order from them. Compete Scam!!!

Same as everyone else, ordered, supply chain issues, no product almost 4 months later. stay clear

I ordered the phoenix in October 2025. I waited like everyone else did. I contacted them via web chat to check the status. Was given the supply chain excuse. They told me they expect to have it in 2 weeks and can ship it out then. I contacted them 2 weeks later, again, still supply chain issue. They said next week. I waited 2 weeks before trying to contact them via the web chat, only to find it no longer works. So I sent an email asking about the status. No response. I tried calling the number and no answer. I waited another week or so before asking for a refund. No response. I tried calling again, no answer. So I just sent another email, again. I also tried to log into the existing customer portal to see if there was any information there, and it wont work. Doesn't do anything. At this point I'm convinced this was a scam. I'll be filing a report through better business bureau, contacting my financial institution to put a dispute on it and let them investigate it further. I'll also be sure to comment on as many platforms and social media as I can to help inform people of this wrongdoing so others can avoid.

As others have mentioned I ordered my product in August of 2025. When it didn't arrive by October I e-mailed and was told they were shipping them out as fast as possible. By December I still hadn't received it and asked for a refund. Was told it would be processed in 10 days. Here it is a month later and I still don't have the refund. Web site Chat links don't work and phone number is a joke. Don't waste your time or money.

I have sent multiple chat messages and emails with no response. Iv also stayed on hold for 40 plus mins multiple times and no one picks up the phone. I have requested a refund of my order with also no response.

Was told product had part delays. I gave them the benefit of the doubt. Contacted them 30 days later and they still had part delays. Requested a refund numerous times via email, chat and phone. All I get is that it takes 10 days to process a refund. Here I am 25 days later and no refund. DO NOT BUY this product or deal with this company. By their actions they have convinced me they are a scam operation.

They still have not shipped and still no product. I asked for a refund and that has not arrived either. The chat function of the website has said they will process the refund 3 times now .

Ordered the Phoenix on Sept 16th with the understanding I would receive the product in 7-10 days. Called Oct 6 to find out the statis of my order. I was told that they were having issues with processing. I requested my money back and had my ordered canceled. If you can't get your orders out in a month after ordering I don't want it. Now I have been waiting over two months for my refund. I called them inquiring when I could expect my refund, I was told by Mike (wish I got Last name) that I would have to email support for information regarding my refund. I then asked for a direct phone number to talk to someone in person and was told there is no phone number of contacts. So My follow up question was so you are scamming guys who are looking for solution to a very serious problem. his reply was we are not scamming anybody. DO NOT TRUST THIS COMPANY! SCAM!